Customer Service Assistant

ERIK R. FENTER, GCFA

*** **** ****** > Hamel, IL > 618-***-**** > 419-***-****

Email: **********@********.***

Computer forensics specialist with a strong understanding of a variety of

digital forensics applications, computer networking, operating systems,

computer programming, and a wide variety of windows applications. Seeking

full time employment in a computer science/information technology related

field. Works well with or without direction.

EDUCATION

Defiance College Defiance, Ohio

Bachelors of Science, May 2008

Major: Computer Forensics

GPA: 3.51/4.00

Dean's List all semesters attended. Recipient of the Ohio Foundation of

Independent Colleges Scholarship for averaging a 3.50 GPA or better.

Northwest State Community College Archbold,

Ohio

Associates of Science, June 2002

Major: Network Administration

Knowledge Base Includes

Seizure & Forensic Examination Data Recovery & Analysis PC Systems

Software

Operating Systems Intrusion Detection Network

Forensics

Network Fundamentals C++ Programming Visual Basic

Operating Systems Computer Maintenance Cisco Networking

Microsoft Networking Business Law Criminal Law

Microsoft Applications Information Technology Ethics

RELATED EXPERIENCE

ESS Data Recovery, Inc. 12/2008 to

08/2010

Edwardsville, IL

Computer Forensics Specialist / Digital Forensics Consultant

Conducted digital investigations to produce findings in court.

Worked alone on all projects in forensic investigations and data recovery

for clients.

In charge of updating website data and presentations that would advertise

our services to other companies.

Considered the "go to guy" for various projects and reports.

Cincinnati Insurance Company 04/2008

Internship

Fairfield, OH

Computer Forensics Specialist

Special Investigation Unit

Gathered digital evidence to support county prosecutor's court case

involving an internal fraud investigation.

Provided full report on investigation and methods used to prove the results

were valid.

Farmers Mutual Telephone Company 02/2008 to 04/2008

Okolona, Ohio

ISP Assistant Intern

Worked with ISP, installing and setting up modems for customers, and aided

in configuring and running network devices, troubleshooting, and performed

general office assistant work upon request.

Performed backups of internal systems and stored on remote server.

Secure deletion of hard drives, installation of operating systems and user

restrictions.

Ohio Peace Officer Training Association 11/2007

Internship

London, Ohio

Computer Forensic/Data Recovery Coach

Trained police officers on how to gather digital information from various

media to be able to present in court.

Assisted in keeping police officers up to date with the training courses

and offered advice outside of class.

OTHER WORK EXPERIENCE

Keck's Market 06/2000 to

11/2008

Defiance, Ohio

Assistant Manager

Hired new employees, stocking and ordering products sold, security camera

monitoring, customer service, clerk/cashier.

Handled instances with credit card problems, bouncing checks, and

counterfeit bills, while reporting extreme circumstances to local police

department.

Defiance Metal Products 06/2004 to

06/2005

Defiance, Ohio

Break Press Operator/Programmer, General Labor

Made sure parts were precise to specifications in order to meet quality

control standards.

Programmed machine to form metal parts and performed manual labor in a

timely manner.

Tow Motor/Fork lift driver on production floor of factory.

ACQUIRED SKILLS AND ACCOMPLISHMENTS:

Headed the computer forensics department at ESS Data Recovery, Inc working

with clients needing digital forensic investigations performed for a

variety of reasons.

GIAC Certified Forensics Analyst (GCFA) - the only ANSI/ISO/IEC 17024

accredited certification in the field.

Advanced educational training with a variety of computer forensic programs

used in both Windows and Linux environments, including AccessData's

Forensic Toolkit, AccessData's Password Recovery Toolkit, Helix, WinHex and

The Sleuth Kit (TSK).

Microsoft Office suite experience.

Excellent customer service and computer skills.

Contact this candidate