Customer Service Sales

Elliot B. Hirsch 816-***-****

**** ***** **** **** ***., Tulsa, OK 74131 ********@*****.***

Professional Profile

Seasoned and confident customer service professional seeking part time

position where I can apply my proven customer service and sale abilities

Professional appearance - always Patient and cool under pressure

Identify with customer needs and wants Quick comprehension of products

Feature and benefit based sales Courteous

approach On time - always

Strong ability to overcome objections

Professional Accomplishments

Inbound call center employment

Quickly learned product knowledge and met employer expectations

continually

Patient and collected in resolving escalated caller complaints

Multi-tasking environment handled effectively

Inbound banking related employment

Met corporate expectations over eight year tenure

Worked under constantly changing banking products and procedures

Attained desirable level of customer retention through ongoing customer

service

Retail Sales

One-on-one sales for established Kansas City, MO music store over a

27-year period

Involved in all merchandising, display and point of sale activities

Very knowledgeable of musical instrument sales

Work History

Customer Service Garmin, Ltd., Kansas City, MO 08/2007 - 09/2008

Representative

Retail Sales Luyben Music, Kansas City, MO 01/2007 - 08/2007

Associate 02/1996 - 03/1998

10/1980 - 07/2005

Credit Card Customer Citibank, Irving, TX 11/2005 - 03/2006

Service Associate

Student Loan and Citibank, Kansas City, MO 03/1998 - 08/2005

Credit Card Customer

Service

Representative

Education

Associate of Arts St. Louis Community College, 1976

St. Louis, MO

Contact this candidate