Customer Service High School

Kelly Grudowski

**** ******** . *******, ** ***** . 316-***-****

ablqtg@r.postjobfree.com

Seeking Full Time Position in a Setting that Utilizes My Strongest Skills

Dependable, creative, empathetic, and cooperative worker with a passionate

commitment to excel in multiple areas. Skilled managing a classroom,

dealing in customer service, answering multi-lined phones, and time

management. Possess outstanding communication skills both written and oral.

Active team member who collaborates with all levels of staff members and

clients.

Work Experience

Wichita Southeast High School, Wichita KS

2007 - 2010

Language Arts Teacher

. Taught English 1 and 2 using differentiated instruction in order to

reach all students from regular education to special education as

well as ESOL

. Developed lessons to improve reading, writing, and problem solving

skills while increasing cultural awareness

. Attended Professional Developments, Professional Learning

Communities, and district in-services to improve quality of

instruction

. Collaborated with peers to diversify lesson plans that empower

students to become independent, lifelong learners

. Maintained student records to give feedback in a timely manner

Countryside Pet Resort, Andover, KS (2004-

2007)

Receptionist/Kennel Assistant

. Answered multi-lined phones

. Scheduled appointments/reservations

. Cared for animals in facility

. Problem solved various emergency situations such as limited space in

kennel area

Indian Hills Animal Clinic, Wichita, KS (2001-

2004)

Receptionist

. Accounts receivable/payable

. Collections

. Inventory on retail products and medications

. Educated clients on vaccine protocols, retail products, parasites, and

other veterinary concerns

Jack Bowker Ford, Ponca City, OK (1995-

2000)

Cashier/Bookkeeper

. Accounts receivable for Ford service and parts department

. Accounts payable

. Collections

. Data entry

Education & Certifications

Secondary Language Arts Certification 11/2009 - 11/2014

Bachelor of Arts in Secondary Education, Major: English - Wichita State

University, Wichita, KS (2007)

Associates of Science - Butler County Community College, Wichita, KS (2003)

Computer Skills: MS Word, Excel, PowerPoint, Outlook, Publisher, Internet,

eSIS

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