Jennifer L. Triplett-Troyer
Hartville, Ohio 44632
Phone: 330-***-****
ablqte@r.postjobfree.com
Objective:
Seeking to obtain a responsible position in a facility where my knowledge and experience can
be utilized as well as enhanced.
Education:
Canton City School Adult Education – Phlebotomy Certificate 2010
Diploma-Waterloo High School, General Studies Graduated 1994
Stark State College-Studied Early Childhood Education for one half years
International Correspondence School-Professional Secretary Certificate
Work History:
Matrix Healthcare Management Solutions North Canton, Ohio
February 2009 – Present
Patient Account/Collection Representative
Answer inquiries regarding status of patients’ account
Negotiate payment term with customers to minimize collection agency potential
Contact patient regarding pertinent general information billing discrepancies and
collection activities
Sliding Fee Application
Call insurance carrier and verify patient insurance eligible or to check on claims.
Review delinquent patient account
Receive and respond collection related inquires in a prompt manner
Receive customer inquires and complaints by phone or voicemail
Understand and comply with all HIPPA regulations
Extensive work with NextGen, and Outlook
North Canton Medical Foundation North Canton, Ohio
September 2008 – October 2008
Ophthalmology Assistant
Scheduled surgeries and patient appointments.
Monitor department supplies and restock when needed.
Gather information for triage calls and patient information.
Room and screen patients and prepare them for exams
North Canton Medical Foundation North Canton, Ohio
March 2001-September 2008
Electronic Medical Records Clerk
Protect the security of medical records to ensure that confidentiality is maintained.
Review records for completeness, accuracy and compliance with regulations.
Enter data, such as demographic characteristics, history and extent of disease,
diagnostic procedures and treatment into computer.
Managed the department and supervise clerical workers, directing and controlling
activities of personnel in the medical records department.
Plan, develop, maintain and operate a variety of health record indexes and storage and
retrieval systems to collect, classify, store and analyze information
Release information to persons and agencies according to regulations.
Communicate on a daily basis with doctors and nurses for specific charts.
Head Trainer for our department.
Extensive work with IcChart, NextGen, Microsoft Word, Excel, and Outlook
Creative Learning Preschool and Daycare Hartville, Ohio
December 1999-Nov. 2000
Toddler Teacher
Planned curriculum and taught up to 12 children
Responsible for supervising children during meals, naps and recess
Maintain classroom organization and direction of a group of children
Facilitate regular parent/guardian communication and conferences to discuss orientation,
transitions, and developmental goals.
Trained new teachers
Maintained a safe and healthy environment for the children
Interim Personnel Temporary Service Canton, Ohio
April 1997-April 1998
File clerk for Nationwide Insurance
Data entry
Labeled, maintained, purged and filed papers
Search adjusters
Put mail into numerical order
Computer Skills:
Proficient with Microsoft Word, Excel, and Outlook
NextGen
IcChart
Windows Operating System