Customer Service Manager
Resume:
DONALD HAYES
objective
To obtain a position that will allow utilization of
my diversified knowledge and skills in the
shipping,warehouse or dispatching market.
Experience
**/****- */**/**** and from 4/15/2009 till present
Petro-Com Corp. Columbus, OH
Service Manager/Warehouse Manager/Dispatcher/Parts
Depot Manager
Acted as Temporary Branch Manager 10/2007-01/2008
Dispatch service techs/oversee 14 employees and
their performance
Ordered parts needed for repairs/inventory control
Customer service
Overseeing the daily shipments using,UPS and
Freight carriers
Currently in charge of overseeing parts warehouse
05/2005-11/2006 Maddy Petroleum
Products Groveport, OH
Warehouse & Parts Manager/Dispatcher
Ordered inventory
Customer service
Shipping/Receiving,using UPS,FED-EX and DHL &
Freight carriers
Dispatching of Service Tech for job duties for day
01/2001-02/2005 Poske's Performance
Parts Parkersburg, WV
Shipping/Receiving Clerk
Pulled customer orders for shipping and walk-ins
Customer service/sales
Inventory Organization & Control
Shipping/Receiving, using UPS,FED-EX and Freight
Carriers
1998-2000 Hurst Tractor
Sales Marietta, OH
Parts Manager/Service Writer
Customer service/sales
Wrote service orders/scheduled service work
Inventory control
1998 Polar
Service Center Marietta, OH
Temporary Parts Clerk
Shipping/Receving
Stocked Inventory
Loaded orders
1996-1998 Williamstown Auto Service
Williamstown, WV
Auto Mechanic
Customer service
General auto repairs
1992-1993 Auto Works
Parkersburg, WV
Assistant Manager
Customer service/sales
Ordered Inventory
Reconciled cash drawer
Daily sales logs
Organization of store displays
1985-1992 Nationwise Auto Parts
Marietta, OH
Assistant Manager
Customer service/sales
Ordered inventory
Checked deliveries
Balanced cash drawers
Daily sales logs
Employee Management
Education
Marietta High School/Washington County Vocational
School Auto Mechanics. Received diploma 1979.
REFERENCES
Dave Poske, Poske Performance Parts, 1-304-***-****
Margret/Duncan, Poske Performance Parts,
Phone 614-***-**** email:***********@*****.***
2673 buggywhip lane, columbus, oh 43207
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