Customer Service Sales
Resume:
Melody R Davidson
Fleming Island, FL 32003
Contact Phone: 904-***-****
Email Address: ablqpu@r.postjobfree.com
• Microsoft Word Filing/Editing Accounting
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Professional
• Microsoft Excel Typing Collections
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Skills • Microsoft Windows Office Inventory Calculations
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• Microsoft Access Procedures Management
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• Webex Meetings Telephone Customer Service
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Payroll
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EXPERIENCE
Accounting Assistant
01/2009 to 06/2010
Ridgway's Reprographics, Metairie, LA
Accounts Payable and Receivable
Responsible for inputting daily sales for seven locations to parent company
Handling all new accounts and account updates
Processing payments on accounts and collections for past due accounts, both in house and
thru lockbox
Handling customer complaints
Processing monthly statements
Completing all paperwork for audits
Customer Service Representative
01/2008 to 01/2009 Ridgway's Reprographics, Mandeville, LA
Responsible for front desk
Maintained all record-keeping procedures
Answering multi-phone lines
Processing daily sales and deposits
Maintained excellent customer relations and developed customer rapport
Worked both small and large reprographic equipment
Archived files for digital storage
Customer Service Representative;
09/2007 to 01/2008 Remedy Intelligent Staffing, Metairie, LA
Answered multi-phone lines
Developed ability to work in fast paced environment
Accurately calculated and made daily deposits
Maintained excellent customer relations and developed customer rapport
Resolved customer complaints on an as-needed basis
Manager
09/2005 to 08/2007 Pieces of Heaven, Carmel, CA
Hired and trained new employees
Responsible for placing orders and taking weekly inventory
Maintained excellent health department standards
Tabulated payroll
Resolved customer issues
Insured work area conformed to California Health Department standards
Location Manager
09/1990 to 06/2001
ARAMARK, Charleston, SC
Managed operations, sales, accounting/bookkeeping and administrative functions for
Deli, including the availability of Pizza Hut, Burger King, Taco Bell, and convenience
store services
Accountable for sales/staff development, achieving company's sales goals/profit
objectives
Registered customer sales/payment transactions, balanced daily register receipts
Generated sales/inventory reports and operations/sales
Contributed in developing annual sales revenue in excess of $500,000
VOLENTEER WORK
Activities Director
11/2001 to 06/2003 USS Winston S. Churchill
Planned family activities during deployments
Prepared monthly calendar and newsletter
Worked with the welcome home committee
EDUCATION
Johnson and Wales University, Charleston, SC; Associate in AS
Culinary Arts
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