Christopher D. Parsons

**** ******* ****

Jacksonville, FL 32244

Home 904-***-****

Cell 904-***-****

Email ablqfe@r.postjobfree.com

Professional Energetic, dependable, excellent communication

Summary skills with a reputation for displaying

integrity, professionalism, enthusiasm, and

leadership. Consistently displays the ability

to understand and resolve customer needs and

concerns in a timely and diplomatic manner.

Demonstrates success in grasping and applying

new information and concepts. Ability to work

effectively in a team environment.

Experience

Leonard's Painting and Maintenance 7/28/08 to

2/13/09

Quality Control / Sales Representative

Scheduled Sub Contractors

Ordered Materials for Jobs

Mold Remediation

Sterling House Brookdale Corp. 12/17/07 to

8/14/08

Maintenance Director

Schedule Inspections

Scheduled Sub Contractor

Levitt and Sons ( 04/2006-02/2007)

Customer Care Supervisor

Quality Inspections

Home Owner Orientations

Follow up on Warranty Issues with Customers

Beazer Homes (12/2003-03/2006)

Customer Care Representative

Pre Dry Wall Meetings with Customers

Home Owner Orientation

Follow up on Warranty Issues with Customers

J.A. Long Design Inc. (01/2003-09/2003)

Landlord for Tenants of Commercial Properties

Met with home owners for a final walk and

completed punch list with subcontractors.

Gulf Coast Insulation (09/2001-01/2003)

Sales of Insulation, Garage doors, Fireplaces

Florida Power System Inc. (05/2000-04/2001)

Sales of surge protection devices

Royal Services Inc. (07/1992-04/2000)

Customer Care Representative

Sales Custodial equipment and services

Education Tallahassee Community College - 1975-1977

Cumberland University - 1974-1975

Robert E. Lee High School - 1970-1973

Professional

Development Water Intrusion

Mold Remediation

OSHA Safety

Pivotal Computer ( Customer Data Base)

CPR

Time Management

Home Inspection

Communication Styles

Proper House Wrap/Taping Ty Vek Paper

J D Edwards Computer (Customer Data Base)

The Customer Experience

Eliant Homebuyer Surveys

Touch Points

Quality Assurance Walk

New Employee Orientation

Awards Top Community' (90% customer satisfaction) -

2nd & 3rd quarter 2005

'Customer Experience Index' - 1st quarter 2006

'Excellence in Quality' (0 items walk) - 1st

quarter

2006

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