Customer Service Training
Resume:
Swantress Jenkins
Columbus GA, *1907
Objective: To obtain a position in a Social Service, Customer Service
or related field where my education, experience and capabilities
may be utilized to provide a valued employee with advancement potential.
Experience:
Morningstar Children and Family Services, Inc.
WestPoint GA
November 03, 2009- Present
Family Consultant
*Advocate for abused, neglected and troubled youth
*Supervisor over Foster Homes in the Muscogee County Area.
*Evaluate living conditions, document home studies. Facilitate and attend
meetings pertaining to the children that are in the custody of DFCS.
*Coordinate services and work side by side with out side providers for the
children and families that provide numerous support services and innovative
programs to help the children and families.
*Develop youth's Service Plan, review and prepare written comprehensive
treatment plan and quarterly written updates and involves other team
members in the service plan process.
*Documenting monthly face to face and all other contacts pertaining to the
child and adoptive/foster families (court sessions counseling sessions).
All other assigned duties
Troup County Department of Family and Children Services LaGrange GA
June
16, 2008 - October 29, 2009
Social Service Case Manager / Adoption Unit is committed to educating the
public in recognizing that the children that are in the custody of DFCS
deserve safe nurturing relationships with permanent families. Adoption is
a lifelong commitment.
*Counsel children and parents, concerning adjustment to adoption and foster
care home situations.
*Make referrals and work side by side with out side providers for the
children and families that provide numerous support services and innovative
programs to help the children and families (paying bills)
*Assist in case planning for the child in care, interactional behavior
modifications needed and rehabilitation.
*Find families that are considering adopting children in care.
Evaluate living conditions, document home studies. Facilitate and attend
meetings pertaining to the children that are in the custody of DFCS.
*Documenting monthly face to face and all other contacts pertaining to the
child and adoptive/foster families (court sessions counseling sessions).
*All other assigned duties
Georgia Sheriff Youth home of Pineland
LaGrange GA
April/ 2007- June 2008
*Supervised and coordinated the activities of juvenile boys of various ages
in a group home setting
*Supervised and engaged in such tasks as cleaning, issuing linens, cooking
and serving meals
*Developed program content, organized and led activities planned to enhance
social development of juvenile boys and accomplishment of group goals
*Helped juvenile boys through group experience to develop attitudes and
social skills for improved family relationships and community
responsibility.
Education:
Voorhees College
Denmark SC
Bachelor of Science in Sociology
December 1993
Auburn University
Auburn AL
Computer Science Certificates
1993-1994
Certificates:
Substance Abuse Training - 7/22/08
Keys to Child Welfare Training - 8/8/08
Foster Care Services Training - 8/29/08
Adoption Training - 9/26/08
Adoptions - 10/20/08
Foster Care - 10/20/08
Family Team Meeting Training 1 - 11/21/08
Family Violence Training - 4/9/09
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