Customer Service Manager
Resume:
Courtney L. Pinney
Portage, Wisconsin 53901
ablqdq@r.postjobfree.com
OBJECTIVE
To obtain a professional career that will be full time and permanent.
WORK EXPERIENCE
June/2010 to GNC – Store Manager
current Portage, Wisconsin
• Independently work
• Closing and opening store
• Payroll
• Scheduling
• Hiring and termination of employees
• Filing paper work
• Record keeping
• Customer service
August/2008 to Coach – Assistant Manager
June/2010 Baraboo, Wisconsin
• Closing and opening store
• Coach and develop staff
• Direct inventory placement for next fiscal goal
• Implementing a high level of customer service
• Recruiting
• Data entry
• Relaying messages
• Use of office equipment daily
October/2007
Jockey International – Assistant Manager
to
Baraboo, Wisconsin
August/2008 608-***-****
• Closing and opening store
• Markdowns and floor sets
• Writing associate reviews
• Scheduling
• Recruiting and interview
• Monitoring UPT, ADT, conversion
• Customer service
SKILLS
• Customer service
• Inventory placement, and markdowns
• Training and developing a staff
• Using Microsoft office, excel, power point, and word
• Communicating effectively and professionally with clients and staff
• Scheduling
• Payroll
• Team work
• Leadership/Supervision
• Using multiple line phones and extensions
• Multi-tasking
EDUCATION
September/200 Weekend Dental School
8 to Dental assisting-Graduated
November/2008
August/2006 to Moraine Park Technical College
May/2007 Alcohol and drug counseling
Core classes
June/2006 to Marquette County Human Services
July/2006 Internship
September/200 Montello High School
4 All courses-graduated
To May/2006
REFERENCES
Are available upon request.
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