Sales Customer Service

Rita Watson

**** ********* ***., ***** *****, ID 83404 ablqd7@r.postjobfree.com

208-***-****

Objective

To obtain a professional position that will utilize my experience and

knowledge while giving me an opportunity to provide my employer new ideas,

dedication and quality work.

Qualification Profile

. Exceptional Customer Service and desire to go above and beyond for my

clients.

. Attention to detail with strong organizational skills.

. Serve as the interface for clients that were relocating to the Idaho

Falls area working between Idaho Falls Chamber of Commerce, Visitors

Bureau and prospective home owner.

. Highly accomplished Real Estate Professional with experience in

mortgage loan options, real estate sales, brokerage, financial

management, business development, marketing, strategic planning and

client relationship management.

. Exceeded sales objectives and maximized revenue potential on a

consistent basis.

. Instrumental in increasing client retention levels and client

satisfaction within highly competitive markets

Professional Background

Remember Rita, Inc. (Independent Contractor)

1994-2008 REAL ESTATE BROKER-OWNER/REALTOR

1994-2002 SALES ASSOCIATE/REALTOR

. Responsible for achieving sales, gross profit and net profits from

operations objectives on a monthly and quarterly basis.

. Build rapport and relationships with prospective and existing

customers in order to close and target number of sales each month.

. Actively participate in networking and community groups to expand the

relationships and opportunities of the business.

. Provide exceptional level of service to all customers. Managing

expectations and resolving customer issues.

. Maintain customer and vendor information database to enable consistent

follow thru and follow-up.

. Manage Multiple Listing Database for office listing information and

daily changes in marketability of inventory.

Training and Certifications: Certified Residential Specialist, Graduate

Realtor Institute, Internet Professional Certification, Managing Broker

Licensure, Grievance and Professional Standards Training

Leadership Roles: President: Greater Idaho Falls Association of Realtors;

Board of Directors Greater Idaho Falls Multiple Listing Service; President

Women's Council of Realtors; Leadership Academy Graduate; State Association

Legislative Committee Member, Various State Association Task Force

Committees; Local Chamber of Commerce Ambassadors, Idaho Falls Civitan's

Club, Member Partnership for Science and Technology.

Computer Skills

Microsoft Word, Microsoft Outlook, QuickBooks, Windows, Adobe Illustrator,

Microsoft Excel, Microsoft Power Point, Internet and Intranet

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