Customer Service Medical
Resume:
Kathrina G. Torres
Middleburg, FL 32068
Home 904-***-****
Cell 904-***-****
ablq8p@r.postjobfree.com
Job Target
To be hired as a Customer Service, Medical Clerk, Medical Tech Assistant
Relevant Skills
General Office Clerk:
Knowledgeable of the operation of Office equipment such as fax machines,
phones, shredders and copiers, schedule appointments
Additionally, knowledgeable of computer software such as Microsoft Windows,
Word, Excel and PowerPoint.
Key Qualifications
Document filing, follow proper filing techniques to ensure that all filed
documents are filed in the proper place. Medical billing and scheduling
appointments.
Phone Answering. All phone calls are answered in a professional manner
utilizing good customer service techniques.
Always displays a neat appearance and pleasant personality.
Always courteous and customer oriented. Focused on the needs of the
customers or patients and willing to go the extra mile to please them.
Knowledge on how to take and record vital signs, bathe and feed patients,
transfer patients, accue checks, making beds
Have taken a class in Medical Terminology have passed with a B.
Employment
Dr. Findley's Office, Orange Park, Florida
Medical Clerk, August 2005- April 2006
Medical Billing processing, knowledgeable of the process involving company
billing. Document filing and scheduling appointments. Ensure that all
medical charts are ready for the next day. Processing of patients in and
out and posting of payments. Office manager: Mrs. Melody Taylor, (904)
2721926
Stein Mart, Fleming Island, Florida
Sales Associate, July 2004-August 2005
Assist customers with merchandise selection, accept and take action on
customer comments, suggestions and complaints. Conduct customer service in
a highly professional manner. Supervisor: Mrs. Sheryl O'connor, (904)
2158260
American Cancer Society, Orange Park, Florida
General Office Clerk, July 2002- August 2002
Filing, answering phones, faxing copying documents, stocking office
supplies and data entry.
Comissary NAS Jax, Jacksonville, Florida
Bagger, August 2006- present
Bag customer groceries and assist them to their car. Supervisor: Mrs. Carol
Dr. Martinez and Associates, Orange Park, Florida
Medical clerk, ended on april 2008
Scheduling appointments, Answering telephone calls, patient concerns,
company billing, Making sure all the files are filed and ready for the next
day, confirming appointments., data entry, collect copayments. Supervisor:
Mrs. Melody Taylor 904-***-****
River Garden, Jacksonville, Florida
Therapy Technician, September 2008- December 2008
Assist patients to therapy for their appointments, assist all therapist
with patients activity plans and help carry them out, assist patients back
to their rooms, help therapist when they are helping the patients.
Supervisor: 904-***-****
Citi Bank, Jacksonville, Florida
Collections, January 2010- present
Collecting on past due payments, arranging hardship arrangements for
clients and reissuing and setting up credit cards all in a professional
manner, making it a win situation for both the client and the company.
Manager: Aliza Glover, 904-***-****
Education
Orange Park High school, Orange Park, Fl
Graduated in May 19, 2006
Florida Community College of Jacksonville
August 2006- Present
Achievements/Certificates
Certificates for General Office Clerk, Nursing Assistant, HIV Aids,
Domestic Violence, Healthcare Provider, CPR, Medical Terminology Course
Contact this candidate