Customer Service Training

Donald Fleming

*** **** ****

Columbus, Ohio ****7

Home 614-***-****

Cellular 614-***-****

*********@********.**.***

PROFILE

Over 37 years of commercial and residential construction experience, specializing in the management of masonry

projects. Experiences includes negotiating contracts, overseeing masons and labors, invoicing and billing;

communicating with contractors and owners regarding scheduling and completion and resolution of problems; layout

and completion of all projects. Purchasing of masonry inventory and management and overseeing equipment

maintenance and repair with an emphasis on preventive maintenance and safety.

SKILLS

•

• • •

Masonry Safety Procedures Knowledge of all

• • masonry materials

Carpentry Masonry Layout

• •

Blueprints Culture Stone

• •

Brick Estimation Brick & Stone

• Cutting

Level Work

•

• Power & Hand Tool

Brick Rule

Use

EXPERIENCE

R&S Masonry, Fredericktown, Ohio

Mason, 2008 - 2009

Karst & Sons Masonry, Reynoldsburg, Ohio

Mason, 2004 - 2008

Dorsey Construction, Columbus, Ohio

Mason, 2003 - 2003

R & D MASONRY, Columbus, Ohio

Owner \ Foreman \ Mason, 1993 - 2003

EDUCATION/ TRAINING

2003 Henkels & McCoy, Columbus Ohio

National Retail Federation (Customer Service ) Training Basic Microsoft Office: Word & Exel 2007 Training

2003

O.S.H.A. Safety Training Certificate, Columbus, Ohio

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