Human Resources Manager
Resume:
Laura R. Burdette, PHR
Stow, OH 44224
*******@***.***
CAREER PROFILE
. Seasoned Professional with over 20 years experience in Executive Human
Resources and Talent Acquisition Management, with a solid background
in various industries. Promoted internally in every national
corporation affiliated with thus far.
. Strong analytical capabilities and the ability to effectively measure
metrics, enabling sound strategic business decision-making.
. Specializing in Human Resources, Employee Relations, Benefits
Administration, Staffing, Recruitment, Compensation and Incentive
programs, Performance Management and Investigations, Policy and
Procedure Development and Management, Federal and State labor and
employment law, Leaves of Absence, Payroll Administration, and all
areas encompassing full circle human resources.
. Experience and expertise in management, motivation and team building
of multi-site HR managers and Department Leaders in various areas and
departments of human resources. Oversight and supervision of numerous
departments simultaneously with proven success and minimal turnover.
. Expertise with HRIS and ATS development, training and implementation
. Trained Service Excellence facilitator. Strong comfort level in
presentations, public speaking, and training presentations.
. Union and Labor Relations experience, including interaction with union
staff, contract negotiations, strike prevention and replacement worker
strategies.
. Expertise in recruitment advertising, national media campaigns,
international recruitment relations, and corporate website development
and maintenance.
. Change Agent for human resources and organizational development across
company and multi-site locations, including extensive knowledge of
diversity programs and policies, and Affirmative Action Rules and
Regulations.
. Extensive experience in compliance and discrimination/harassment
investigations, with follow-through in performance management and
disciplinary procedures.
. Compensation and short/long term incentive based program development
and implementation, as well as contract negotiation of physician,
vendor and contract labor compensation and payment plans.
. Additional capabilities in Corporate Wellness Programs, College and
University Recruitment Relations, Minority and Diversity Recruitment,
Internet Recruitment, Corporate Website Development, Employee Branding
and Service Excellence.
PROFESSIONAL EXPERIENCE
REGIONAL DIRECTOR OF HUMAN RESOURCES
Kindred Healthcare Corporation, Health Services Division
09/09 - 07/10 (Promoted internally from Hospital Division)
East Region - 92 Facilities (New England, PA, VA, NC)
. Top Human Resources Executive in East Region
. Oversight of (7) Districts throughout the East Region with
supervision of District Directors of Human Resources.
. Development Leadership Training and Development Program for executives
throughout region
. Development of Region-wide Succession Planning and Career Ladders
. Cost reduction of approximately 2 million dollars through analysis of
special pay practices to include consistent application throughout
region
. Labor Relations Strategy development to include union avoidance and
decertification processes.
DISTRICT DIRECTOR OF HUMAN RESOURCES
Kindred Healthcare Corporation, Hospital Division
1/2006 - 9/2009 (Promoted to Regional Director)
So. Cal District - (8 LTAC Hospitals) Westminster, CA
. Key Member of Regional, District Management and Corporate Human Resources
Team
. Human Resources Leadership and responsibilities for 8 Southern
California LTAC Hospitals in Hospital Division. Management of 8 Human
Resource Coordinators and oversight of district and regional
recruiters.
. Management and facilitation of Service Excellence Process for So. Cal
LTAC District Hospitals.
. Management and Leadership Training for all So. Cal LTAC District
Hospitals
. Management of all Compliance, Harassment and Discrimination claims and
employee relations investigations in So. Cal LTAC Hospitals
. Development of standardized policies and procedures on both district
and regional level for all hospitals.
. All aspects of Sr. Level HR Management to include payroll,
compensation and incentive plans, Union and Labor Relations,
benefits, employee relations, retention and employee/work force
satisfaction survey programs and results analysis.
PRESIDENT AND CEO
StaffMedica and Global Staffing Solutions, LLC
Rio Rancho, NM
01/2001 - 01/2006
2001 - Present
. Executive Human Resources and Talent Acquisition Services to Fortune
500 Corporations to include Marriott International; Hyatt Corporation;
Providence Healthcare; Sun Systems, Inc. and University Hospitals of
Cleveland.
. Offered training in key areas; interview techniques, background and
reference checking, turnover and retention plans, and statistics.
. Served as investigators and outside party in Employee Relations
Issues, Labor Law, Discrimination, Harassment and Retaliation matters.
. Provided comprehensive service offerings to support Human Resources
activities. Development of Employee Handbooks, Personnel Policy and
Procedure manuals, Job Descriptions, Performance Assessments,
Organization Structure, Compensation and incentive programs, metrics
and analytical comparisons.
. Provide guidance to organizations for implementing internal
recruitment and HR models across the United States.
. Overall contracted Human Resources Management Services at the
Executive Level.
NATIONAL DIRECTOR OF STAFFING AND RECRUITMENT
Sun Healthcare Group, Inc.
Albuquerque, NM (Promoted internally from Corporate Recruiting
Manager)
1997-2001
Key Member of the Corporate Human Resources Department
. Supervision of recruiting sales staff of 30 across the United States.
In four-year tenure as manager maintained a voluntary turnover rate of
0% in this department.
. Development and management of job line call center - staff of 15-20
. Development and implementation of ATS application
. Responsible for recruiting budget of $5 million. Over a two-year
period, reduced budget by 50%.
. Developed recruiter sales and marketing bonus and compensation plans,
productivity standards, and core competencies for recruiting and sales
staff.
EASTERN REGION RECRUITMENT MANAGER
Rehab Works/CMS Therapies
Charlotte, NC (Promoted internally from Regional Recruiter)
1994-1996
Corporate Therapy Recruiter (1992-1994)
. Territory included: PA,VA, NC, TN, KY, GA and FL
. Promoted to Recruitment Manager with responsibility over five field
recruiters.
. Responsible for recruiting for a contract therapy services company.
Provisioning of physician, occupational and speech therapists to long-
term care clients nationwide.
REGIONAL DIRECTOR OF HUMAN RESOURCES
NovaCare Corporation
Parkersburg, WV (Promoted internally from Director of HR)
1987-1992
. Territory included: VA, WV, PA, MD
. Directed all Human Resources functions for five hospitals; benefits,
recruitment, retention, hiring and terminations, development of
personnel policy and procedures.
. HRIS training and utilization
. Compensation Administration
. Initiated and managed wellness and fitness programs for corporate and
hospital employees region-wide.
EDUCATION AND CERTIFICATION
BA BUSINESS ADMINISTRATION, Miami University, Oxford, Ohio
~ Major in Organizational Development
GRADUATE EDUCATION
~ Graduate, Yale University Senior Management Program
PHR - Professional in Human Resources Certification
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