Sales Customer Service

MICHAEL F. NEALE-MAY Cell. 330-***-****.

**** ******** ****, ********, **** 44333

Tel: 330-***-****

e-mail: ablq2j@r.postjobfree.com

Noco Co., Beachwood, Ohio (August 2009 to present)

Internal Sales and Customer Service Engineer

Provide after market parts for use on batteries and automotive

charging requirements. Phone sales and telemarketing for new customers

in new industries, solve customer problems. Windows 7 / Intuitive.

Salem-Republic Rubber Company of Sebring, Ohio, USA (January 2005 to

August 2009)

Sales and Customer Service Engineer

Provide back up design and internal sales assistance to senior Sales

and Marketing Management, in the supply of hand built and custom

designed rubber hoses

Position requires in-depth assessment of current customer needs, and

follow through in satisfying these needs.

Sole Proprietor (August 1996 - December 2004)

Representative for the supply of continuous condenser tube cleaning

equipment, debris water filters and oil absorption mats to the power

utility industry, handling sales, marketing, advertising and contract

execution (including fabrication) for:

Technos of France

Contitech of Germany

Ball Technic of Israel

Assisted in the supply and installation Granite counter tops for Ohio

Granite Inc., part time restaurant work, sports equipment maintenance and

part time civil construction work.

Remington Products Co. Wadsworth, Ohio (February 1992 - August 1996)

International Sales and Marketing Manager

Responsible for all sales and marketing of the sponge rubber condenser

ball tube cleaning equipment in utilities and desalination plant

markets, domestic and international.

Concurrent responsibility for development of selected accounts in the

specialty foam shoe component division.

Assessment of Latex, PVC, Vinyl, Felt, Cork, PU, EVA for use in shoes

applications.

Identified target users, presentation, negotiations, follow up of

technical service, trade shows, import/export transactions.

Supervised a staff of eight and 12 distributors.

Domestic and international travel as required.

Led the divestiture of the sponge ball business (1993.)

Manufacturers Representatives, South Africa (April 1990 - February 1992)

Represented domestic and international manufacturers of cast iron

electrical conductors, battery S.G. meters, shallow well pumps, sponge

rubber balls, Perspex regulators and filtration media for anodizing

industry. Client base included utilities, mining, chemical and railroads.

Identified critical need for industrial products not readily available

in South Africa. Domestic and international travel as required.

Coordinated domestic manufacture of these goods and subsequent sale to

end-users.

Erex Manufacturing, South Africa (June 1987 - April 1990)

General Manager

Resurrected, relocated and rebuilt the electronics manufacturing

division of automotive electrical harnesses, switches, headlights,

battery fillers and various analogue and digital components. Client

base included armaments, telecommunications, iron, steel and railroad

industries.

Hired and trained staff of eleven. Domestic and international travel

as required.

Coordinated all trade shows.

Responsible for sales, marketing, and daily operations.

Industrial Rubber Supplies, South Africa (June 1979 - May 1987)

Sales Manager

Imported and sold mechanical engineering products for the mining,

utility, telecom, railroad, steel, and chemical industries.

Distributor for BFS battery fillers and Clouth Gummiwerke conveyor

belting and abrasion blocks.

* Acted as manufacturers representative for Magcent Process Co. for

evaporators, tubular/plate heat exchangers, gas scrubbing equipment to

the explosives, steel, mining and sewage industries.

Handled Magcent trade shows.

APV Kestner, South Africa (March 1974 - June 1979)

Sales Engineer

Responsible for sales from initial inquiry to final installation of

Philadelphia mixers, evaporators, dust extractors, tubular / plate

heat exchangers and stainless steel fabrication. Client base included

the chemical, mining and food industries.

Opened Branch office for mixer division in Cape Town, South Africa.

Ingersoll-Rand Co., South Africa (February 1972 - March 1974)

Inside Sales and Design Engineer

Design and bid submission service for pumps, compressors, vacuum pumps

and fans. Domestic and international travel as required.

Stewarts and Lloyds, South Africa (October 1969 - February 1972)

Inside Sales

Design service and support to outside sales team for diesel engines,

borehole pumps, windmills, power heads, centrifugal pumps, hydrams,

valves, fittings, Gates (V( belt drives, and irrigation equipment.

South African Navy (April 1965 - October 1969)

Military Service

Marine and mechanical engineering on destroyers and minesweepers.

Education

University of the Witwatersrand, Johannesburg, South Africa

Advanced Management Program, Graduate School of Business

Administration,

Damelin Business School, South Africa

Diploma in Marketing & Business Management

South African Navy

In four years completed a five-year Naval apprenticeship in

boilers, evaporators,

hydraulics, turbines, diesel engines and pumps.

South African National Technical Certificates Parts 1, 2, 3, 4

in Mechanical Engineering.

Personal

Married with two adult children with Permanent Residence

References: David Haramis - Haramis and Roe Inc. CPA. (330)

666-1111

Bill Reymann - Business Colleague. 330-***-****.

Edward S. Muse. Attorney at Law. 330-***-****

Highlights of Product Knowledge

Battery fillers - single point watering; Compressors; Continuous condenser

tube cleaning equipment; Conveyer and filter press belting; Debris filters;

Drip feed oil absorption matting; Dust extraction filters; Electrical

harnesses; Engines: gas/petrol, diesel; Evaporators; Fans; Fittings -

flanges, elbows, tees, reducers, etc.; Foam cushioning material - latex,

PVC, vinyl, felt, cork, polyurethane, EVA; Granite counter installation;

Hand built and custom designed rubber hoses; Hydrams; Irrigation equipment

- sprinklers and timers; Liquid mixers, aerators; Piping - PVC, carbon

steel, stainless; Plate/tubular heat exchangers; Power heads; Pumps:

borehole, centrifugal, vacuum; Rubber impact liners; Sponge rubber balls -

condenser tube cleaning; Stainless/carbon steel fabrication; Transformer

oil and electro plating liquid filters; Treadmill and exercise equipment

maintenance; Ultra filtration membrane and RO maintenance; Valves -

flanged, screwed, non-return, etc.; Vee belts and pulleys; Windmills and

Spares for all of the above equipment, both electrical and mechanical.

Contact this candidate