Quality Assurance Manager
Resume:
James D. Clements
North Little Rock, Arkansas 72114
Objective: Seeking the position of Warehouse Selector with Premier
Staffing
Highlights of Qualifications
. Extensive knowledge, training, and practical experience in inventory
management
. An organized mind and great leadership abilities
. Experience working in a team-oriented environment
. Ability to communicate clearly and effectively in all situations
. Ability to motivate a team and manage conflict within groups
. Ability to interpret and understand policies and procedures and relate
them
. Strong reasoning, analytical, and problem solving skills
. Experience working closely with vendors to forge great relationships
EXPERIENCE
Supervision and Leadership
. Assigned as supervisor at the earliest possible time, motivated
subordinates to "buy in" to the team concept for optimal productivity,
communicated and resolved important issues throughout military career,
a strong team player
. Developed operational policy and procedure on issues effecting the
unit and scheduled and conducted training to ensure maximum output
. Displayed dedication and loyalty to upper management by conveying
their
policies and procedures as instructed
without bringing discredit upon them
. Participated on "Tiger-Teams" and "Process-Action-Teams" to
incorporate procedures for effective closure of military installations
Stock Control and Quality Assurance
. Utilized various automated programs to manage stock requirements,
worked closely with product managers throughout the United States and
overseas, achieved 90 % on-hand stock rate, extremely well for
military parts
. Resolved out-of-balance discrepancies and initiated guidance to
improve on-hand accuracy, achieved 99% inventory accuracy rate for
military parts
. Performed quality assurance and analysis functions, conducted "in-
house" inspections and identified deficiencies to improve account
effectiveness
. Worked closely with vaccine manufacturers for timely delivery of
critical vaccine, ensured timely procurement of $3,000,000 per month
Warehouse Functions
. Managed personnel and resources to protect critical aircraft and
miscellaneous supplies and equipment within warehouse's valued at $30
million
. Shipping and receiving, ensured proper receipt, inspection, storage,
and inventory control of incoming property, allowed correct parts
delivery to customers
. Fork lift operator, off-loaded trucks and distributed property within
warehouses, knowledgeable in correct movement and safe storage
procedures
. Maintained storage of sensitive vaccines for the Arkansas State
Vaccine For Children (VFC) program
. Performed weekly vaccine inventories, improved on hand accuracy rate
from 85% to 95%; July 2007 audit uncovered zero discrepancies
. Ensured timely delivery and sensitive packaging of critical vaccines
for all state private medical clinics, health units, and nursing homes
. Assisted in coordinated shipment of over 250,000 doses of flu vaccine
for 2006 flu season, numerous comments stating "Best process seen in
years".
Additional Duties
. Government purchasing agent, entrusted to budget $2.5 million for
critical parts, close relationship with vendors resulted in best price
for quality products
. Supervised safety programs, followed strict guidance to ensure a safe
working environment for entire work force, complied with OSHA
standards
EMPLOYMENT HISTORY
Valero Big Red - December 2009 - April 2010
Cashier; entrusted to handle large sums of currency while preventing
theft
. Ensured proper procedures were followed while opening and closing
store
. Ensures stocked items are stored using the "first in - first out"
principles
. Checks product expiration dates, removes/replaces stock items as
needed
. Ensures store cleanliness
. Adjusts errors and complaints. Responds promptly to customer needs
Good Old Days Foods - September 2009 - November 2009
Little Rock, Arkansas
Shipping and Receiving Clerk
. Forklift Driver; Loads and off loads trucks
. Conducts 100 percent weekly inventory of stock
. Ensures stocked items are stored using the "first in - first out"
principles
. Combines like items in storage to free up space
. Checks product expiration dates, removes/replaces stock items as
needed
. Fills orders or issues supplies from stock
. Maintains cleanliness of equipment, shelving, and other inventory
storage areas
. Inspects pallets prior to shipping for any discrepancies
. Adjusts errors and complaints. Responds promptly to customer needs
Pathfinder, Inc. McClellan VA Hospital - October 2008 - July 2009
Little Rock, Arkansas
Supply Processing & Distribution Clerk (SPD)
. Compares identifying information against bills of lading, invoices,
and orders
. Delivers and stores articles in bins, on floor, and shelves
. Ensures stocked items are stored using the "first in - first out"
principles
. Checks product expiration dates, removes/replaces stock items as
needed
. Fills orders or issues supplies from stock
. Maintains cleanliness of equipment, shelving, and other inventory
storage areas
. Conducts 100 percent inventory of Omni-Cells and storage closets as
scheduled utilizing barcode scanners
. Prepares and compiles periodic or special reports on use of stock and
adjustments of inventory counts
. Adjusts errors and complaints. Responds promptly to customer needs
. Complies with all Infection Control and Sterilization precautions
. Operates handtruck to move, convey, or hoist shipments from shipping
and receiving platform to storage or work areas
Bedrock International - February 2008 - April 2008
Little Rock, Arkansas
* Assistant Warehouse Manager
* Ship and receive orders and conduct inventory
* Sales Assistant
* Perform Quality Assurance
* Operate Overhead Crane
* Operate Sit-Down and Stand Up Forklift
Arkansas Department of Health - July 2006 - October 2007
Little Rock, Arkansas
. Vaccine Inventory Control Manager/Immunization Section
. Enter vaccine orders into database
. Ship orders, produce inventory reports, and conduct inventory
. Order vaccine and transmit data through Centers for Disease Control
(CDC)
. Oversee Vaccine Wastage Program
. Perform customer service with Health Units, Private Providers, and
Nursing Homes; supply Vaccine Information Statements to providers
Industrial Supply, Inc. - September 2002 - June 2006
North Little Rock, Arkansas
. Warehouse Manager (Inventory, Shipping, Receiving; all aspects)
. Office Manager
. Purchase Order Clerk
Little Rock Air Force Base - Arkansas
Separated after 20 years active duty, August 4, 1982 - August 31, 2002
. Stock-Control Supervisor
. Government Purchasing Agent
. Shipping-and-Receiving Supervisor
. Warehouse Supervisor
Soesterberg Air Base - Netherlands
. Base Closure Team Member
. Pick-Up and Delivery Supervisor
. Training Supervisor
Chanute Air Force Base - Illinois
. Base Closure Team Member
. Procedures and Analysis Assistant
. Inventory Supervisor
. Stock-Control Assistant
. Equipment Management Supervisor
George Air Force Base - California
. Aircraft Parts Ordering Clerk
EDUCATION AND TRAINING
Community College of the Air Force 45 Semester Hours in Logistics
Management
United States Air Force Specialized Training;
Leadership and
Management, Supply Analysis, Inventory
Management Specialist, Principles of
Instruction, Supervisor Safety Course,
Supervisor Training Course, Proficient in
Microsoft Excel, Word, and PowerPoint,
Certificates of Achievement; IT Security
Basic Training, Windows Basic Files and
Folders, Basic and Internet Windows 2000
Computer Literacy CD Training, Emergency
Management Institute (FEMA), National
Incident Management System (NIMS), HIPAA
Privacy and Security Training
High School Diploma Louisville, Kentucky
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