Robert L. Cheung
Columbia, South Carolina 29212
Mobile Phone 803-***-****
E-mail ablpzh@r.postjobfree.com
QUAL I F ICAT IO NS As an innovative and creative manager, I am able to blend my
appreciation for people with my attention to detail. This allows me to
consistently exceed expected goals on a personal and professional level.
E D UCAT IO N
1986 AS, Mechanical Engineering, Midlands Technical College
1991 BA, Retail, University of South Carolina
E XPER I E NCE
03/2006-03/31/09 U niversity of Phoenix, Enrollment M anager/Counselor (Columbia,
SC)
Enrollment manager are responsible for the Columbia Team to meet or
exceed budget, currently have 13 enrollment counselors with a 92% at or
over budget. Other duties hire new employees, training and adhere to the
changes of enrollment process.
07/05-03/06
C ingular Wireless, Retail Sales (Columbia, SC)
Retail Sales representative main duties are to meet or achieve quota for
w ireless data products and other handheld devices while maintain a high
level of customer services for existing business.
02/04-07/05 A lltel Communications, I ndi rect Sales Representative (Columbia, SC)
As Indirect sales representative, major duties were to meet or exceed
w ireless quota with a high ARPU(Average Revenue Per Unit).
• Wireless quota can be obtained by post paid or pre paid with a
m inimum of 39 posts paid to consumers or small business. Each
sale should include accessories and features (text message, web,
i nsurance etc.) to increase APRU. APRU is an extra incentive for
representatives but is not a quota requirement. Last quarter’s
w ireless is 120% and ARPU is 100.38 %
• Other duties are inventory control, daily bank deposits and high
level of customer’s service which includes billing information, new
p roducts and rate plans. Ranked Top Ten in the Ace award for the
f irst quarter for 2005.
07/2005 S print PCS, Retail Sales Manager (Columbia, SC)
As a retail store manager main responsibility is to generate sale through
t he consumer market using local advertisement and local events.
2 Retail manager main responsibilities include increase or exceed
store quota while maintaining a high level of customer service.
3 Back office duties are inventory control, train new employees,
commission adjustments, and keep the store in compliances with
Sprint PCS.
8/2002 Sprint PCS, S mal l Business Dealer Network M anager (Columbia,
SC)
T he Small Business Dealer Network channel was designed to generate
more sales through the business channel by capitalizing on existing
businesses and their sales force.
• Duties include t raining employees on new coverage areas, online
order entry, technology, customers’ service issues, and dealer’s
commission reports.
• My territory covers part of North Carolina and a large part South
Carolina. Regional Sales grew from zero units per month to 200+
u nits per month while maintaining churn rate to 2.75%.
3/2000 Sprint PCS, I nd i rect Account Executive (Columbia, SC)
National accounts for Sprint PCS include Best Buy, Circuit City, Radio
Shack, Ritz Camera, National retail stores and office supplies retailer.
• IAE responsibilities included setting up marketing kits for kiosks,
conducting group t raining for employees and coordinating outside
staffing and radio promotions to create weekend events
• Exceeded quota on a monthly basis 125% to 187%, while
maintaining a churn rate of 3.24%. Awarded the “Highest Market
Sales” and the Pinnacle award. Promoted to the Business Channel
shortly after.
3/1995-03/00 P YA -Mona rch - Sara Lee, D istrict Sales Representative, ( Myrtle Beach,
SC)
As an outside sales representative for PYA, budget sales for my district
were exceeded by 46%, a direct result of attention to detail for the 35 +
accounts under my supervision.
• Duties responsibilities were quality control, food and labor cost
analysis and updates on the newest trend for restaurant
connoisseur.
• Sales reported at approximately $1.7 million with accounts
receivable totaling over 93% and increased 200 units per month.
O ther Career Endeavors
O cean Life Guard, J ohn’s Beach Service ( Myrtle Beach, SC)
Maintained physical requirements and certifications that is necessary to
p rovide safety monitoring to swimmers. Also was member of the
E mergency Response Team, division that works after lifeguard hours to
p rovide safety for tourists..
I nst ructor, Genova Karate (Columbia, SC)
Trained clients from five years of age upward, also assisted in Street Smart
and Stranger Danger programs, peer pressure education for teens, and
r ape prevention class instruction. We developed clientele base through
successful demonstrations at various community events.
AWARDS & SK I L LS : 1998 PYA / Monarch Sales Award, 1.4 Million in sales
2000 Sprint PCS Highest overall Market Sales
2000 Sprint PCS Pinnacle Club
2002 Sprint PCS Salesman of the Month - Four consecutive
months