RICHELLE TAYLOR

**** ****** *****

Phenix City, Al

504-***-****

Qualifications Summary

Administrative support professional experienced working in fast-paced

environments demanding strong organizational, technical, and interpersonal

skills. Trust worthy, ethical, and discreet; committed to superior customer

service. Confident and poised in interactions with individuals at all

levels. Detailed-oriented and also resourceful in completing projects and

multi-task effectively. Capabilities include:

. Customer Service & Relations

. Word Processing & Typing

. Filing & Data Archiving `

. Office Equipment Operations

. Telephone Reception

. Problem Solving

Experience Highlights

Administrative Support

. Performed administrative and secretarial support functions

for the owner of a small construction company. Coordinated and

managed multiple priorities and projects.

. Provided discreet secretarial and reception services for a busy

company. Scheduled appointments and maintained accurate up-to-

date confidential client files.

. Posses excellent phone etiquette and interpersonal skills.

. Posses excellent communication skills, both verbal and written.

Customer Service & Reception

. Orchestrated hotel special events and reservations; managed

customer's relations and provided exemplary service to all

customers.

. Generated repeat business through successful client follow-

up.

. Strong leadership skills and capability to motivate and

manage staff to accomplish great results.

. Assisted in the development of new policies and procedures.

Employment History

2007-2009 Desire Narcotics Rehab Center New Orleans, La

Desk Clerk/ Assistant

2005-2007 CarMax Auto Finance Atlanta, Ga

Business Office Associate

2004-2005 Desire Narcotics Rehab Center New Orleans, La

Desk Clerk/ Assistant

2003-2005 West Jefferson Medical Center Harvey, La

Dietary Specialists

2000-2003 Naval Air Station New Orleans, La

Customer Service Rep

Education

Chattahoochee Valley Community College

Psychology Major

Southeastern University, Hammond, LA

Psychology Major

Booker T. Washington Sr. High, New Orleans,

LA

General Studies

[pic]

Contact this candidate