Customer Service Management
Resume:
San Jose, CA ***** 408-***-****
ablpny@r.postjobfree.com Jackie Vargo
Objective Employment in a customer service field utilizing my
interpersonal skills, skills in patience,
organization, and multitasking, and my interest in
helping people and animals
Education
2005-2009 San Francisco State
University San Francisco, CA
BS Degree in Environmental Studies with
concentration in Natural Resources Management and
Conservation.
Coursework providing skills in teamwork, time
management, in depth projects, and stress
management.
Experience March 2010- October 2010
Morro Bay State Parks
Park Aide, Western Snowy Plover Monitor
Morro Bay, CA
Collect and record detailed data to write an
extensive annual report.
Collaborate with Morro Bay state park staff as a
team, enforcing State Park rules, interacting with
the public, and accomplishing labor and data
related tasks in a team fashion.
Obtain experience such as making detailed
observations, public speaking, and report writing,
organizing, graphing, and mapping with microsoft
word, excel, and other programs.
July 2009- October 2009
Salt Plains National Wildlife Refuge
Student Conservation Association:
Jet, OK
Wildlife Intern
Interact with visitors in visitor center who need
help or enjoy my company.
Conduct personal tours to several visitors about
the area, history, and the wildlife
Work and train with the Outdoor Recreation Planner
to be an efficient and engaging environmental
educator.
August 2007-June 2009
Coyote Point Museum
Wildlife Aide
San Mateo, CA
Educate the public about various education animals.
Feed and help care for diverse wildlife collection
alongside wildlife keepers.
September 2005-June 2009
Circle K International
Volunteer
San Francisco State University
Worked on board as treasurer from March 2006-2007,
president from 2007-2008, and appointed board from
2008-2009, developing contacts with organizations
and individuals.
Plan, organize, and implement successful events for
club members.
Use team work and collaboration skills when working
with other volunteers in many service projects
involving customer service.
May 2007-October 2007
Petsmart
Pet Care Associate and Cashier
Daly City, CA
Interact with customers to answer pet care
questions and to retrieve requested items or pets
for customer purchase.
Care for the fish, rodents, birds, and reptiles,
and ensure the survival of fish by maintaining
water and temperature quality.
Work as a team with coworkers to complete new fish
shipment arrival procedures, closing procedures,
and in store organization.
Contact this candidate