Manager Customer Service
Resume:
Lisa A. Fegan 859-***-**** - H
Street lisafegan@gmail.c
Latonia, KY om
41015
Lisa A. Fegan
Objective I am looking for a position that includes working and
learning key phases of the operation. A challenging
administrative position in a growth-oriented
organization that offers diverse job responsibility.
An opportunity for advancing, strengthening and
utilizing my skills and experiences.
Experience 2009 - Present Office Team Cincinnati, OH
Assigned to:
Cargill Flavor Systems
Cincinnati, OH
American Micro Products
Batavia, OH
Cincinnati Eye Institute
Edgewood, KY
2009 - 2010
Working with temporary service since October of 2009
to present while continuing to look for full time
employment.
2004 - 2009 TYROLIT Cincinnati, OH
Executive Assistant to C.E.O. & President
Liaison between Upper Management to C.E.O. &
President
Maintain schedule for C.E.O.
Support to Senior Management in all facets of company
operations
Maintain time and attendance for Senior Management
Senior management administrative duties
Generate, compile, maintain, confidential reports,
contracts for company, customer and non-customer
records
Travel arrangements - Domestic & International
Coordinate, organize and attend presentations,
meetings, trainings, meals, etc.. for company events
with travel and in house
Negotiate contracts, concerns and the economics of
events produced for company with outside sources
Demonstrate ability to maintain confidentiality
Ability to multi task
Knowledge of modern office practice and procedures
Provide Marketing involvement from 2004 - 2009
Purpose for leaving - Reduction in workforce
2002 - 2004 American Emergency Resources, Inc.
Florence, KY
Executive Assistant to C.E.O., C.O.O. & VP Sales
Office Manager
Human Resource Manager
A/P & A/R - Reconciliation's
Scheduling employees
Payroll
Administrative duties
As executive assistant to an emergency medical
services, I recognized abuse of reporting time worked
and requested to purchase a time clock. Saved the
company approximately $10,000.00 on the first pay
period of using clock.
Purpose for leaving - To take respected position in
global company.
1999 - 2001 Landis Gardner - Hebron Ops. Hebron, KY
Administrative Assistant to Chief Engineer, Production
Supervisor, Human Resources Manager & Quality Control
Manager
Administrative duties
Recording and charting progress for load capacity and
backlog
Gathered data through several different sources and
compiled information
Designed and adapted reporting that primary company has
utilized
Built, categorized and maintained customer
specifications for engineering library
Trained and scheduled telephone coverage on computer
system telephone
Reported written and verbal communications on status of
projects to General Motors, Ford, Chrysler, Whirlpool
and Caterpillar
Systematized MSDS information per machine manufactured
for customer
Internal ISO Auditor
Assisted Executive Assistant with Sales and V.P. of
Operations when needed
Reason for leaving - Reduction in workforce
1996-1998 Hy-Q International, USA Erlanger, KY
Receptionist & Order Entry Clerk
Answering multi line telephone
General clerical
Data entry
Customer service
Confidential assignments for president of company
Reason for leaving - An opportunity for advancement
1992-1996 Shear Cuts
Latonia, KY
Owner/Partner/Operator
Manage financials
Administrative duties
Record keeping for bookkeeper
Problem solving pertaining to business
Manager
Reason for leaving - Car accident
Education 2000 Thomas More College Edgewood, KY
3 Credit Hours English - Literature & Composition
2001 New Horizon's
Computer Training Crescent Springs, KY
Excel 2000
2004 to Present Emergency Medical
Training
First Aid, CPR/AED, Blood Borne Pathogens
Software Windows, Word, Excel, Outlook, PowerPoint, Quick Books,
JIT, SAP, CAD, Pro E
References Upon Request
Contact this candidate