Customer Service Insurance
Resume:
RANDIE MEZGER
OBJECTIVE:
A position requiring extensive medical customer service relations and
administrative experience, utilizing problem solving, interpersonal and
communication skills.
AREAS OF EXPERTISE INCLUDE:
Medical Billing
Multi Phone Lines
Computer Literate
Excellent Communicator
Patient Relations
ICD9's and CPT Knowledge
RELATED ACCOMPLISHMENTS:
Established and maintained organization within the office
CPR Certified
Responsible for AR/AP
Staffing & Scheduling
WORK HISTORY:
Experience working with Contract Positions since 2001 - 2009 in the medical
field
Working with:
Cardiologist, Podiatrist, Ophthalmologists, OBGYN and Radiology
Physician Support Services/Billing Service
November 2008 - April 2009
Duties included:
Worked with insurance companies to follow-up on appeals and denials, charge
entry and payment posting. 90% of denial claims were paid by the
insurance companies
Medhelp, Inc/Billing Services. May 2008 - Oct
2008
Responsible for cleaning up old AR working with insurance companies.
Radiologix Inc. Jan 2007 - Nov 2007
Radiology billing company for Advanced Radiology
Worked with insurance companies to follow-up with appeals, denials, and
claims. Posting payments and charge entry.
Accountants Inc., Jan 2005 - Jan 2007
Temporary Medical Biller
This was PRN working insurance companies, and different providers. Worked
with insurance companies with follow-up on appeals and denials, payment
posting and charge entry.
Maxim Healthcare, Inc. Jan 2004 - Aug 2004
Home Healthcare Billing
Responsible for Medicaid and Medicare billing, worked with insurance
companies for denials and appeals, payment positing and charge entry.
Emcare Jan 2003 - Sept. 2003
Offsite Billing Coordinator
Audited records for emergency department and followed up on claims
Medical Management Professionals Jan 2002 - Jan 2003
Radiology Billing
Worked with different providers and worked with insurance companies for
appeals and denials, collections, payment posting and charge entry
Omni Eye Specialists Jan 2000 - Dec 2001
Contractual Billing A/R - A/P
EDUCATION:
Catonsville Community College 1980-1982
Associates of Art Degree Business
Pikesville High School Diploma
SOFTWARE:
Medical Manager, IDX, Nextgen, Navagator, Medical Mastermind
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