Myron L. Monson
**** ** ***** ****** ~ Kenmore, WA 98028
425-***-**** ~ ablpgu@r.postjobfree.com
Summary of Qualifications
Extensive experience in all disciplines in the hospitality industry:
Food and Beverage, Sales, Marketing, Human Resources, Purchasing,
Revenue Management, Maintenance and Housekeeping.
Demonstrated ability to interface with local community organizations
such as the Chamber of Commerce, Convention and Visitors Bureaus and
local political affiliations.
Seasoned Hospitality Executive with the skill set to create an
inclusive culture of service while leading a diverse team of
individuals to follow a vision and plan to promote the success of
the company.
Skilled in accounting, general ledger, daily, weekly and monthly
financial reporting.
Proven ability in regards to recruiting, hiring, training, coaching
and team building while raising the level of professionalism to
assure guest satisfaction.
Personal history of effective cash flow management techniques with
controls in place to protect the assets of the business.
Successful work history of development, implementation and
enforcement of company policies.
Professional background
July 2008 - Present Shilo Management Corp
Portland, Oregon
Regional Director of Operations - Coast & Eastern Properties
Direct the Operations, Rate Strategies, Guest Service Management and
Revenue Management for the largest operating region in the Shilo
System.
Develop the outstanding performance of all operating departments for
nearly 2,000 guest rooms with annual revenues over $33 million.
Provide effective leadership and direction to 17 General Managers
within a system of hotels that spans seven states and includes
destination resorts, major market convention hotels and road side
inns.
Maintain and increase hotel market share in a challenging economic
climate.
Provide onsite support for special events, natural disasters and IT
service outages.
May 2007 - June 2008 Guest House Inn & Suites Ocean
Shores, Washington
General Manager & Business Manager
Renovated, refurbished and rescued a landmark destination family
resort on the Washington Coast.
Reclaimed lost market share while re-establishing excellent
relationships with the Chamber of Commerce and Convention Center.
Developed and instituted a business plan and revenue forecast for
the purposes of obtaining funding for the purchase of the hotel.
June 2004 - May 2007 La Quinta Inn & Suites Lynnwood & Everett,
Washington
General Manager
Lead strategic business planning for achieving short and long-term
revenue management and expense goals.
Group and Corporate Guestroom Sales, Accounting, Human Resources &
Market Development.
Increased hotel revenue by over $400K from 2004 to 2005. Increased
hotel revenue by over $500K from 2005 to 2006.
Rated in Top Five Franchise La Quinta Inns in the United States.
1999 - 2004 Comfort Suites Seattle, Washington
General Manager
Responsible for all personnel, purchasing, marketing and logistical
decisions in successfully opening a 158 all-suite hotel on time with
a fully trained staff.
Awarded Choice Hotels Gold Award; 2002, 2003 & 2004.
Supervised, hired, trained and developed hotel management and staff.
Drafted employee manual for the hotel, created company policies and
practices.
Lead this new hotel, in a highly competitive and established market,
to the top of the competitive set.
Concurrently 2002 - 2004 Hampton Inn & Suites Seattle,
Washington
General Manager
Lead the successful daily operations for one of the largest and top
ten revenue producing Hampton Inn & Suites nationwide.
Developed annual revenue management and marketing budgets and goals.
Oversaw renovation of entire hotel property while maintaining high
occupancy.
Developed and maintained Visitor and Convention Bureau/Chamber of
Commerce relationships while improving the company's reputation in
the business community.
Beta Hotel for Hilton's "Make it Hampton" initiative.
1997 - 1999 Extended Stay America Bellevue, Washington
General Manager
Responsible for personnel, purchasing, marketing and logistical
decisions in successfully opening a 148 room Regional Flagship and
District Training hotel.
Positioned the hotel as the top revenue-producing hotel in the
entire Extended Stay America system of 350 hotels.
1997 The Inn at Port Gardner Everett, Washington
General Manager
Responsible for personnel recruitment, purchasing, marketing and
logistical decisions in successfully opening a 33-room, upscale
boutique hotel from the ground up.
Directed the purchasing, receiving and implementation of PMS system,
telephone system, hotel security system while acting as project
manager.
1994 - 1997 Embassy Suites Hotel Lynnwood, Washington
Director of Housekeeping, Human Resources Director
Supervised housekeeping staff of 40 employees and managed a highly
efficient department with an annual budget of $700,000.
Awarded six consecutive "Outstanding" ratings from Promus Hotels.
1990 - 1993 Wyndham Garden Hotels Dallas, Texas
Wyndham Garden Hotel - Sea Tac Airport: Food & Beverage Director and
Chef, Director of Housekeeping, Chief of Maintenance, Sales Manager
and Front Office Manager
Wyndham Garden Hotel - Phoenix Sky Harbor Airport: General Manager
Pruneyard Inn/ Campbell Inn - Campbell, CA: General Manager
Wyndham Garden Hotel - Milwaukee, Wisconsin: General Manager
Accreditations
Certified Hotel Manager with Choice Hotels, International
Certified General Manager, La Quinta Inns, Inn & Suites
Certified Training Manager with Promus Hotels
Certified Hilton General Manager
Member Seattle Convention and Visitors' Bureau
Member Greater Seattle City Chamber of Commerce
Member Ocean Shores Chamber of Commerce
Technical Skills
Expert Level: Microsoft Excel
Comprehension of the four major GDS Systems:
Amadeus, Galileo, Sabre & Worldspan
Expert with Genares GDS System
Expert level of knowledge with Epitome, Profit Manager, Night
Vision, Resort Data Processing, OnQ and Room Master property
management systems: