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Manager General

Location:
Kenmore, WA, 98028
Posted:
August 28, 2010

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Resume:

Myron L. Monson

**** ** ***** ****** ~ Kenmore, WA 98028

425-***-**** ~ ablpgu@r.postjobfree.com

Summary of Qualifications

Extensive experience in all disciplines in the hospitality industry:

Food and Beverage, Sales, Marketing, Human Resources, Purchasing,

Revenue Management, Maintenance and Housekeeping.

Demonstrated ability to interface with local community organizations

such as the Chamber of Commerce, Convention and Visitors Bureaus and

local political affiliations.

Seasoned Hospitality Executive with the skill set to create an

inclusive culture of service while leading a diverse team of

individuals to follow a vision and plan to promote the success of

the company.

Skilled in accounting, general ledger, daily, weekly and monthly

financial reporting.

Proven ability in regards to recruiting, hiring, training, coaching

and team building while raising the level of professionalism to

assure guest satisfaction.

Personal history of effective cash flow management techniques with

controls in place to protect the assets of the business.

Successful work history of development, implementation and

enforcement of company policies.

Professional background

July 2008 - Present Shilo Management Corp

Portland, Oregon

Regional Director of Operations - Coast & Eastern Properties

Direct the Operations, Rate Strategies, Guest Service Management and

Revenue Management for the largest operating region in the Shilo

System.

Develop the outstanding performance of all operating departments for

nearly 2,000 guest rooms with annual revenues over $33 million.

Provide effective leadership and direction to 17 General Managers

within a system of hotels that spans seven states and includes

destination resorts, major market convention hotels and road side

inns.

Maintain and increase hotel market share in a challenging economic

climate.

Provide onsite support for special events, natural disasters and IT

service outages.

May 2007 - June 2008 Guest House Inn & Suites Ocean

Shores, Washington

General Manager & Business Manager

Renovated, refurbished and rescued a landmark destination family

resort on the Washington Coast.

Reclaimed lost market share while re-establishing excellent

relationships with the Chamber of Commerce and Convention Center.

Developed and instituted a business plan and revenue forecast for

the purposes of obtaining funding for the purchase of the hotel.

June 2004 - May 2007 La Quinta Inn & Suites Lynnwood & Everett,

Washington

General Manager

Lead strategic business planning for achieving short and long-term

revenue management and expense goals.

Group and Corporate Guestroom Sales, Accounting, Human Resources &

Market Development.

Increased hotel revenue by over $400K from 2004 to 2005. Increased

hotel revenue by over $500K from 2005 to 2006.

Rated in Top Five Franchise La Quinta Inns in the United States.

1999 - 2004 Comfort Suites Seattle, Washington

General Manager

Responsible for all personnel, purchasing, marketing and logistical

decisions in successfully opening a 158 all-suite hotel on time with

a fully trained staff.

Awarded Choice Hotels Gold Award; 2002, 2003 & 2004.

Supervised, hired, trained and developed hotel management and staff.

Drafted employee manual for the hotel, created company policies and

practices.

Lead this new hotel, in a highly competitive and established market,

to the top of the competitive set.

Concurrently 2002 - 2004 Hampton Inn & Suites Seattle,

Washington

General Manager

Lead the successful daily operations for one of the largest and top

ten revenue producing Hampton Inn & Suites nationwide.

Developed annual revenue management and marketing budgets and goals.

Oversaw renovation of entire hotel property while maintaining high

occupancy.

Developed and maintained Visitor and Convention Bureau/Chamber of

Commerce relationships while improving the company's reputation in

the business community.

Beta Hotel for Hilton's "Make it Hampton" initiative.

1997 - 1999 Extended Stay America Bellevue, Washington

General Manager

Responsible for personnel, purchasing, marketing and logistical

decisions in successfully opening a 148 room Regional Flagship and

District Training hotel.

Positioned the hotel as the top revenue-producing hotel in the

entire Extended Stay America system of 350 hotels.

1997 The Inn at Port Gardner Everett, Washington

General Manager

Responsible for personnel recruitment, purchasing, marketing and

logistical decisions in successfully opening a 33-room, upscale

boutique hotel from the ground up.

Directed the purchasing, receiving and implementation of PMS system,

telephone system, hotel security system while acting as project

manager.

1994 - 1997 Embassy Suites Hotel Lynnwood, Washington

Director of Housekeeping, Human Resources Director

Supervised housekeeping staff of 40 employees and managed a highly

efficient department with an annual budget of $700,000.

Awarded six consecutive "Outstanding" ratings from Promus Hotels.

1990 - 1993 Wyndham Garden Hotels Dallas, Texas

Wyndham Garden Hotel - Sea Tac Airport: Food & Beverage Director and

Chef, Director of Housekeeping, Chief of Maintenance, Sales Manager

and Front Office Manager

Wyndham Garden Hotel - Phoenix Sky Harbor Airport: General Manager

Pruneyard Inn/ Campbell Inn - Campbell, CA: General Manager

Wyndham Garden Hotel - Milwaukee, Wisconsin: General Manager

Accreditations

Certified Hotel Manager with Choice Hotels, International

Certified General Manager, La Quinta Inns, Inn & Suites

Certified Training Manager with Promus Hotels

Certified Hilton General Manager

Member Seattle Convention and Visitors' Bureau

Member Greater Seattle City Chamber of Commerce

Member Ocean Shores Chamber of Commerce

Technical Skills

Expert Level: Microsoft Excel

Comprehension of the four major GDS Systems:

Amadeus, Galileo, Sabre & Worldspan

Expert with Genares GDS System

Expert level of knowledge with Epitome, Profit Manager, Night

Vision, Resort Data Processing, OnQ and Room Master property

management systems:



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