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Project Manager Quality Assurance

Location:
Madison, WI, 53704
Posted:
August 28, 2010

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Resume:

Ted Savides

**** ******** ****

Madison, WI ***04

608-***-**** (Day)

608-***-**** (Evening)

ablpdc@r.postjobfree.com

http://www.linkedin.com/pub/ted-savides/3/575/78

Professional Experience

Safe Bridge Solutions, Inc., Madison, WI (July, 2008 - Present)

Business Analyst/Project Manager Consultant

Wisconsin Department of Corrections (DOC), Madison, WI (July, 2008 - July,

2010)

Business Analyst/Project Manager/Application Support

. Business Analyst - WICS Phase 2.0 Implementation:

V Wrote and maintained project documents, including system

designs, specifications, project plans, issue & risk logs,

status reports, and executive summaries.

V Facilitated meetings with business stakeholders and subject

matter experts (SMEs) to perform business modeling and elicit

requirements. Translated those requirements into data modeling

maps and specifications.

V Presented technical solutions to stakeholders. Facilitated

customer analysis, evaluation, testing, and sign-off.

V Liaison between I.T. developers and Marquis third-party vendor.

Facilitated technical design and consultation sessions.

Collaborated with Marquis project manager to resolve issues.

V Developed test cases for back-feed system that validated

business requirements.

. Project Manager - WICS Phase 2.0 Implementation:

V Served as liaison between groups in I.T. department, Department

of Community Corrections (DCC), Department of Adult Institutions

(DAI), Department of Administration (DOA), third-party vender,

and stakeholders over the course of an enterprise-scale project.

V Maintained WICS Phase 2.0 project plan: Identified and analyzed

project issues and risks, developed solutions, and provided

regular status updates to sponsors.

V Managed I.T. data conversion development effort. Supervised

analysis, design, development, testing, and execution of

software to convert data from mainframe "CACU" legacy system to

"WICS" web-based system.

V Managed I.T. "Back-Feed" system development effort. Supervised

analysis, design, development, testing, and execution of nightly

batch process to load business-critical data from the WICS

system back to the legacy system.

(Wisconsin DOC experience continued on next page)

V Designed, developed, and executed implementation plan for large-

scale system installation. Coordinated efforts of I.T., DOA,

subject matter experts (SMEs), and sponsors during "Go-Live"

weekend.

. Application Support - Offender Account Tracking System (OATS):

V Provided user support and technical troubleshooting.

V Performed data mining for internal and external customers.

Laboratory Corporation of America (LabCorp), Burlington, NC (October, 1997

- July, 2008)

Business Analyst/Team Lead/Trainer/Developer

. Implementation of PeopleSoft (PS) Travel & Expense Module:

V Liaison between project sponsors, stakeholders, two third-party

vendors, and two in-house development teams.

V Developed project timeline, identified tasks, tracked activities

across multiple teams, and provided status updates to sponsors.

V Collaborated with stakeholders to develop data models,

functional & technical specifications, test plans, and test

scripts.

V Designed & developed technical solution to input server file

transmitted from ADP vendor and output it to mainframe

electronic commerce site.

V Coordinated user acceptance testing (UAT), break/fix cycle, and

sign-off.

V Managed scheduling and implementation of mainframe and server-

based batch processes.

V Provided application support of mainframe and server processes.

. Installation of PS Financial Report for Treasury Department:

V Interviewed sponsor to define project scope.

V Developed project timeline. Provided status updates to sponsor.

V Collaborated with treasury department SMEs to define use cases,

capture requirements, and develop specifications.

V Designed & developed technical solution: Automated SQR report

replaced multiple manually-maintained spreadsheets.

V Wrote test plans and scripts. Teamed with business testers

during software break/fix cycle.

V Managed production deployment. Provided application support.

. Development of Interfaces between PS and Legacy Systems:

V Identified and interviewed stakeholders. Defined scope and

system requirements for internal & external interfaces between

legacy, PS, and external systems.

V Wrote and maintained functional & technical specifications.

V Designed and developed technical solutions for legacy portion of

interfaces.

V Collaborated with business SMEs to develop test plans and

scripts.

V Organized and coordinated software break/fix cycle with

technical team, stakeholders, and external customers.

V Coordinated scheduling and implementation of batch processes.

(LabCorp experience continued on next page)

. Training:

V Designed, developed, and piloted business communication course

for I.T. department training.

V Facilitated requirements-gathering meeting with I.T. management

- defined project goals and rollout dates.

V Interviewed project stakeholders to identify learning outcomes.

V Developed training template, including instructional activities,

supporting materials, and instructor guide.

V Piloted course for I.T. management. Upon approval, conducted

train-a-trainer course.

. Development:

V Cross-platform application development, testing, and support for

company billing, accounting, and treasury systems:

V Defined data mining requirements and captured data for Health

Insurance Portability and Accountability (HIPAA) compliance

testing.

. Automated data mining process.

. Documented process for use by Quality Assurance (QA) staff.

. Documentation:

V Rewrote company I.T. standards, policies, and procedures manual:

. Collaborated with management to set project scope and

identify technical SMEs.

. Interviewed SMEs to define best practices. Researched,

consolidated, and edited existing documentation.

. Coordinated vetting process involving project sponsors,

stakeholders, and SMEs.

. Organized electronic and print rollout of updated manual

across all I.T. groups.

V Developed and maintained end-user training manual for using file

transfer protocol (FTP) process:

. Interviewed electronic commerce department SMEs to define use

cases and document FTP procedure.

. Coordinated vetting process involving business and technical

SMEs.

V Wrote and maintained QA department standard operating procedures

(SOPs):

. Interviewed department SMEs to define and document best

practices.

. Coordinated vetting process involving QA management and SMEs.

V Documented billing and remittance systems for I.T. department to

aid in system integration following a company merger.

Languages and Software

Adobe: Dreamweaver, Pagemaker; COBOL/400; HTML; Mainframe: CICS, COBOL,

DB2, Easytrieve, Endevor, File-Aid, File Manager, IOF, JCL, Jobtrac, OPC,

Quikjob, TSO/ISPF, VSAM; Merant Version Manager; Microfocus: Express,

Revolve; Microsoft (MS): Excel, Outlook, PowerPoint, Project, Visio,

Word; PeopleSoft (PS) ERP: Application Engine, Data Mover, Excel-to-CI,

PeopleCode, PeopleTools, Query Manager, SQR; SQL; Toad

Databases and Operating Systems

DOS 6.2; IBM: 370/390 series, OS/400; MS Access; Oracle; Unix; Windows

95, 97, NT, XP, Vista

Training

. FoCuSeD Teleconference Facilitation class - MGR Consulting (August,

2010)

V Conferred nine IIBA CDUs (Continuing Development Units)

. DOC Project Management Organization (PMO) seminars (January, 2009 -

present)

V Review of PMO policies, procedures, and Project Management Body

of Knowledge (PMBOK) methodologies.

. PeopleSoft certification (November, 2004 - January, 2005)

V PS 8.44 Application Engine, PeopleCode, PeopleTools, and

Integration Tools.

. LabCorp Developer Boot Camp (January - April, 2002)

V CICS, COBOL, DB2/SQL, EASYTRIEVE, ENDEVOR, FILE-AID, INFOPAC

Document Direct, IOF, Jobtrac, Microfocus Express, Microfocus

Revolve, MQ Series, OS/VS JCL, TSO/ISPF, VSAM, XPEDITER.

Education

. Ph.D., English, University of North Carolina - Greensboro,

December, 2000.

. M.A., English, Mankato State University, June, 1995.

. B.A. Cum Laude, Psychology, University of Wisconsin - Eau Claire,

May, 1983.

. Coursework: Group Dynamics, Interpersonal Communication,

Information System Management, Programming Logic, Relational

Database Design. COBOL.

Professional Affiliations

. International Institute of Business Analysis (IIBA)

. Project Management Institute (PMI)



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