Customer Service Manager

Yanty Liu Hollingsworth

**** ****** **, ******** ** 43227

Phone : 614-***-****/986 9092

APPLICATION LETTER

Columbus, August 28, 2010

HR Manager

Dear Sir,

I am writing to apply for the vacant positions in your Company, I am interested in the job and I am

sure I have the necessary qualifications and experiences needed for the post in your company.

A thorough working experience in varied fields and a three year significant education in Secretarial

Academy have provided me with the skills and knowledge which can prove definite asset and

probably required in fulfilling the duties.

I should be glad if you would consider my qualifications which are contained in the enclosed

sheet. I like responsibilities and consider myself a result oriented, reliable, responsible, and self

motivated person.

If appointed I am sure I will enjoy the work and hope you would grant me an interview, enclosed

are my complete CV and I am available for interview at anytime convenient to you.

Sincerely yours,

Yanty Abigail Hollingsworth

CURRICULUM VITAE

YAN TY L iu HO L L I NGSWORT H

5048 Connie Ct, Columbus OH 43227 • **********@*****.*** • 614-***-****/614-***-****

SU M MARY OF QUAL I F ICAT IONS

• Working experiences more than 10 years in varied fields.

• Possess 3-year Secretarial Academy in a reputable Academy.

• Excelled in role requir ing the ability to handle a variety of multiple tasks.

• Posses a good understanding of the Internet.

KEY SKILLS

Office Skills : Computer Skills :

• •

Secretarial and Administrative Ms Word

•

support Ms Excel

• •

Customer Service PowerPoint

• •

Filing and distribution Access

• •

Database & Records Management Windows Vista/XP

• Telephone & Front Desk Reception

• Reports & Spreadsheet

5048 Connie Ct, Columbus OH 43227 • **********@*****.*** • 614-***-****/614-***-****

PROFESSIONAL EXPERIENCES

1. PT PARAGON MAND IRI AS GENERAL SECRETARY (2 YEARS)

• Performed routine daily administration activities.

• Resolve operational office issues with expediency.

• Produced business correspondence, processing outgoing incoming both

postal and email.

2. PT ROTARYANA PRIMA AS SECRETARY TO BRANCH MANAGER (2 YEARS)

• Making Office schedules and appointments.

• Produced the minutes for meetings, shorthand and filing or distribute docs.

• Responsible for day-to-day office operational and Petty cash.

• Warehouse stocking, warehouse reports and receipt.

3. PT ADAM CONNECTION AIRL INES AS FINANCE (3 YEARS)

• Collected the payment from Town office, airport cashiers and Travel Agency.

• Produced daily and monthly report.

• Made daily deposit at the bank and produced all kind of receipt and administration.

4. JOE’S FAM ILY RESTAURANT AS SUPERVISOR AND WAREHOUSE (2 YEARS)

• Supervised daily operation in ki tchen and Cashier, Hostess, Servers.

• Supported and reviewed administrational related reports and petty cash.

• Performed marketing duties and supported promotional efforts, etc.

• Warehouse stocking, warehouse reports supply and receipt.

5. BAL I FASHION SHOP AS OWNER (2 YEARS)

• Administration, petty cash, merchandise stocking, tagging, displaying, pricing, cashier, etc.

FOR MAL EDUCAT ION

1. ST.FRANSISCUS XAVERIUS ELEMENTARY SCHOOL – JAKARTA, INDONESIA (6 YEARS)

2. ST.FRANSISCUS XAVERIUS SECONDARY SCHOOL – JAKARTA, INDONESIA (3 YEARS)

3. BUDI MUL IA HIGH SCHOOL – JAKARTA, INDONESIA (3 YEARS)

4. LPK TARAKANITA SECRETARIAL ACADEMY – JAKARTA, INDONESIA (3 YEARS)

(http://www.stiks-tarakanita.ac.id/)

I N FORMAL EDUCAT ION

1. HAGGAI LEADERSHIP TRAINING (http://www.haggai-institute.com/)

2. ENGLISH PRIVATE COURSE FOR 2 YEARS

3. LPPI COMPUTER COURSE FOR 3 MONTHS

4. HAKKA MANDARIN COURSE FOR 2 YEARS

Contact this candidate