Customer Service Sales Representative
Resume:
CATHY ROBERSON
New Albany, OH 43054
QUALIFICATIONS
I am a multi-task individual who enjoys being kept busy.
My skills are: Microsoft Power Point, Microsoft Excel, Microsoft Access,
Microsoft Word, Outlook, Adobe and Windows XP. Internet, Multi-Phone Line
Phone System, Digital Camera, Scanner, Camcorder, Laptop and Desktop
Computer, Fax Machine, Printer, Customer Service, Multi-task, Data Entry,
Cell Phone, Text Message, Email, etc...
Honorable Discharge-US Army
EDUCATION
Franklin University, Columbus, OH
Courses towards B.A. Marketing/Communications
Three years completed
EMPLOYMENT
October 2008- Present Process Server (contract)
United States Process Service
285-266 Elmwood Ave, Buffalo, NY 14222 1-800-***-****
Review legal documents, send legal documents to attorneys and parties
prepare and serve
legal documents, keep record of detailed logs and storage of records,
establish communication with attorneys and parties, etc
September 2007- March 2008 Ticket Booth/Box Office
Bodies the Exhibit, Easton, Columbus, OH
Maintain professional customer service, sale tickets, answer incoming
calls, route calls to departments, process orders, maintain department
area, etc.
April 2006- December 2008 Administrative Assistant
VK Media
5451 Country Meadows Court
Westerville, OH 43082, 614-***-****
Maintain professional customer service, work with administration,
responsible for monitoring activities of marketing strategic plan, plan and
coordinate meetings and projects, assist with special events and marketing
material, etc.
June 2006- September 2007 Private Investigator
NWI Investigator Group, Inc
10 Walnut Hill Park, Woburn, MA 01801
Perform field surveillance, wrote reports, travel, make decision
independently, work independently, etc.
June 2004- September 2005 Sales Representative
Pierre's French Ice Cream Company,
6200 Euclid Ave., Cleveland, OH 216-***-****
Maintain professional customer service, maintain and service accounts
within the
Columbus, OH and surrounding area, inventory, display merchandise,
invoices,
wrote purchase orders, credit slips, returns, etc...
1997-2003 Juvenile Correctional Officer, Training Officer, QStP President,
Gang Coordinator
Scioto Juvenile Correctional Facility, 5993 Home Road, Delaware, OH (740)
881-3250
Maintain professional customer service, greet visitors, answer incoming
calls & route them to the proper departments, operate the switchboard,
operate, monitor and maintain the security system, write reports, maintain
3-ways radios and communication system, implement training courses for
staff, prepare and present workshops, prepare and present Power Point
presentations, maintain data base of employees' training records, attend
banquets and seminars, plan and execute fund raisers and events for staff,
oversee QStP committee, provide security, manage and operate metal
detector, scan visitors for foreign objects not permitted inside the
facility, perform pat down searches, supervisor youths, etc...
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