Jessamyn M. Hogue

**** ******* ***** *****

Biloxi, MS 39532

228-***-****

ablp4b@r.postjobfree.com

QUALIFICATION SUMMARY:

Pharmacology/Pharmacy Technician Program Instructor, Nationally Certified Pharmacy Technician, Project Manager, Customer Development Specialist, Automated Pharmacy Systems Manager, Office Manager, Chemotherapy Certified, Narcotic Vault Custodian, Instructional Systems Developer, Supervisor, Evaluator, Instructor-Pharmacy OJT, Purchasing Account Manager, Trainer/Certifier, Safety Supervisor, Medical Patient Counselor, Medication Storage Inspector Joint Commission, Currently enrolled in Master of Science Counseling Psychology program, completed 21 semester hours

EXPERIENCE:

AUG 2010 to SEP2011 Instructor Virginia College, Biloxi

Uses instructional systems design principles for course construction and implementation. Develops all instructional materials for seven pharmacology courses based on accrediting guidelines and department criteria. Teaches the depth and scope of class content as outlined in the syllabus and catalog. Uses known to unknown approach; clearly conveys complex concepts and ideas using tailored teaching methods. Prepares and grades examinations based upon course objectives. Implements evaluations for outcomes assessment; achieves desired results based on prescribed standards. Ensures increased options for student achievement and maximizes performance potential. Supervisor: Suzanne Gavozzi, Phone: 228-***-****

FEB 2009 to AUG 2010 Customer Development Specialist MDG Medical Inc.

Provided oversight and management of 18 ServeRx pharmacy automation system customer accounts. Enhanced customer satisfaction through product usage and change management using consultative techniques. Executed product training in field settings and via online training tools. Consulted with clients for best practices regarding medication handling, nurse workflow, pharmacy workflow, and project management within the hospital. Answered product related questions and assisted customers with both on-site troubleshooting and via telephone or email. Identified technical issues and relayed information to technical support team members. Maintained customer account summaries and provided weekly reports to Customer Development Director. Identified new product and software requirements for existing customer accounts and recommended tailored solutions for specific accounts. Alerted sales personnel of new product opportunities within customer accounts such as additional equipment demands and requirements. Supervisor: Brian Babbit, Phone: 231-***-****

FEB 2006 to JAN 2009 Chiropractic Assistant, Part Time Back and Neck Care Center

Assisted doctor by providing pre-adjustment chiropractic assistance to patients. Managed front office billing and receiving and over all office management operations for over 250 patient accounts and scheduled follow-up treatment as required. Supervisor: Parri Mitchell, Phone: 228-***-****

SEP 2006 to JAN 2008 Administrative Assistant, Part Time Horne LLP

Managed office automation and administration duties for Gulf Coast office during Post-Katrina hurricane recovery period. Coordinated business meetings and duty schedules for managing partner and lead accountant. Supervisor: Cathy Dunning, Phone: 601-***-****

AUG 1998 to SEP 2005 Pharmacy Technician, Full Time United States Air Force

Managed pharmaceutical dispensation for over 500 patients daily at the United States Air Force’s second largest medical center, Keesler Air Force Base, MS. Provided professional patient counseling. Compiled human resource and strength reporting data for commander’s Pharmacy Management programs. Managed accountability procedures for a multimillion-dollar medication inventory including all controlled substances within the medical facility. Proficient in computer systems/programs including Micromedex, Microsoft Office Suite, Composite Healthcare System, and Pyxis Medstation. Supervisor: TSgt Bernhardt, Phone: 228-***-****

FORMAL EDUCATION:

Master of Science in Counseling Psychology- currently enrolled

William Carey University, Gulfport, MS

Bachelor of Science degree – Psychology

University of Southern Mississippi, Long Beach, MS

Associate in Applied Science degree - Pharmacy Technology

Community College of the Air Force, Montgomery, AL

SPECIALIZED TRAINING:

FEB 2004 7-Level Pharmacy Journeyman School, USAF

JUN 2000 Airman Leadership School, USAF

SEP 1998 Pharmacy Specialist/Pharmacy Technology Technical School, USAF

LICENSES/CERTIFICATES:

JAN 2005 Chemotherapy Certification

SEP 2002 Intravenous Medication Technician Certification

SEP 2002 Compounding Medication Technician Certification

FEB 1999 National Pharmacy Technician Certification

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