Customer Service Medical Assistant

Mary K. Eurich

**** ****** ****

Colorado Springs, CO. 80916

Phone: 719-***-****

Objective: A position as a member of your staff where I can utilize my

communication, organization, and technical skills to work.

Experience: Silver Key Senior Services, Colorado Springs, CO 80904,

Phone: 719-***-****.

Customer Service Receptionist

. Answered multi-lined phone calls, approximately 200 calls

weekly.

. Transferred callers to appropriate departments.

. Executed caller needs into a data entry system for case

managers information and appointments.

. Provided information regarding all Silver Key services.

. Directed callers to correct outside resource centers.

. Made daily calls of reassurance to needed clients.

. Set up a computerized file inventory of over 3000 files.

. Assisted in Meals On Meals,, Supportative Services, and

Front Office Receptionist when needed.

. Distributed food and medical equipment to clients.

. Received and recorded all monies received for equipment and

payments of loans.

. Inventoried, ordered, and distributed all office supplies

needed.

AARP Employment Services, Colorado Springs, CO. Phone: 719-

632-3579.

Customer Service with Silver Key Senior Services

. Answered multi-lined phones, transferred messages to

appropriate departments.

. Provided information regarding Silver Key Services.

WSI, Colorado Springs, CO. 80919, Phone: 719-***-****.

Medical Assistant/Receptionist

. Answered Multi-line phones, scheduled appointments, checked

patients in and out.

. Used and mastered Micro MD and Practice Point Manager

programs.

. Balanced daily cash with super bills.

. Performed Accurate Vital Signs, UA's, Injections, Vision and

Hearing, EKG, Spirometry, and Phlebotomy tests.

. Set-up and Assisted in Minor Surgeries, Cleaned and

Sterilized Instruments.

. Wrote Prior Authorizations, Referrals and Indigent Assistance

Requests.

. Assisted in Patient Examinations, CDL Exams, and Immigration

Physicals.

Expresscare Plus, Colorado Springs, CO. 80909, Phone: 719-597-

4200

Medical Assistant

. Performed all Medical Assistant duties.

. Assisted in minor surgeries.

. Assisted in Front Office.

Education: Denver Technical College, Colorado Springs, CO. 80910

Associate of Applied Science, Medical Assistant/Medical

Administrative Assistant, 02-1997.

References: Available Upon Request.

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