Sales Management

Core Skills

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Event Marketing

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Research & Development

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Product Positioning

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Brand Management

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Process Improvement

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Presentation Design

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Trade Show Coordination

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Project Tracking

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Workflow Management

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Management Reporting

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Database Management

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Web Site Design

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Public Relations

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Brandie S. Watkins

8312 Firstgate Drive / Reynoldsburg, Ohio 43068

M: 614-***-**** / E: **********@*****.***

PROFILE

Results-driven, enthusiastic professional with a unique blend of marketing,

research, promotions, and business development experience. Demonstrated

the ability to develop and support effective brand marketing, and sales

strategies based on solid market research and analysis. Possesses

meticulous attention to detail, proven through successful coordination of

national trade shows and tracking of 100+ projects simultaneously.

Exhibits excellent written, verbal, and interpersonal communication skills,

with the keen ability to collaborate within cross-functional teams.

Technically proficient in Word, Excel, Access, PowerPoint, Outlook, Lotus

Notes, SPSS, PageMaker, Publisher and Visio.

PROFESSIONAL Experience

Chase, Columbus, Ohio (March 2009-current)

Tax Recovery Specialist

. Research root cause of why delinquent tax payments were made and

determined liability based on contractual agreement.

. Contact Third Parties to verify receipt of refunds and arranged

repayment.

. Research payments histories and documented workflow and claims/recovery

database.

. Follow up on all outstanding claims to ensure refund request were being

processed.

. Monitor AS400 to confirm refunds were received and applied correctly to

repay corporate advance.

. Document both the claims and recovery databases to ensure accurate

tracking of claims and advances.

Columbus State Community College, Columbus, Ohio (May 2008-January 2009)

Human Resource Specialist

. Contacted applicants to arrange interviews.

. Conducted background and reference checks on candidates.

. Prepared new hire packets, offer letters and conducted appropriate

follow up.

. Answered questions regarding employment requirements.

. Assisted with administrative services.

Chase, Columbus, Ohio (December 2005- November 2007)

Senior Loss Mitigation Analyst

. Facilitated contract negotiations in the sale of property in accordance

with company and investor guidelines.

. Provided recommendations as related to all aspects of loss mitigation

for investor owned and company owned real estate according to the goals

and procedures of the department.

. Assisted in the control of company and investor exposure related to

foreclosure and property disposition through the use of agency and

investor remedies.

Key Contributions:

. Successfully worked out options for borrowers to save their homes from

foreclosure.

Brandie S. Watkins

(Continued)

PROFESSIONAL Experience (Continued)

Trane, Columbus, Ohio (April 2003-June 2005)

Market Research Analyst

. Played a key role in exceeding sales quotas by 15%, through efforts

performing market research to identify target customers within the

pharmaceutical and biotech industries, and presenting details at weekly

team meetings.

. Supported the marketing organization with message alignment, brand

positioning, intranet maintenance, and trade show coordination.

. Collaborated with the sales team to develop RFPs and client

presentations to generate new business and improve closing ratios.

Key Contributions:

. Independently organized three national trade shows, including securing

space, coordinating travel and shipping logistics, and troubleshooting

on-site issues.

. Assisted in the development and execution of a new project-based

communication process, capturing $200,000 in loss avoidance as a Six

Sigma initiative.

. Improved SLA compliance 40%, increased productivity, and enhanced

internal efficiencies upon documenting job functions, processes, and

procedures, thereby eliminating lost time due to personnel absences.

Columbus Public Schools, Columbus, Ohio (October 2002-April 2003)

Long-Term Substitute Teacher for Reading and Language Arts

. In the absence of the classroom teacher, provided instruction,

encouraged student progress, and managed the learning environment.

Computer Sciences Corporation, Dublin, Ohio (January 2000-January 2002)

Business Liaison

. Monitored 100+ projects simultaneously by developing tracking tools,

facilitating communications between business and technical teams, and

ensuring compliance with Service Level Agreements (SLA).

. Worked with cross-functional teams to define project requirements,

develop workflow outlines, and drive on-time completion at desired

service levels.

. Produced, reviewed, and validated management reports, correspondence,

and proposals.

Key Contributions:

. Improved SLA compliance 40%, increased productivity, and enhanced

internal efficiencies upon documenting job functions, processes, and

procedures, thereby eliminating lost time due to personnel absences.

EDUCATION

The Ohio State University, Columbus, Ohio

Bachelor of Science in Communication, 1998

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