Customer Service Administrative Assistant

Cheryl P. Lassiter

***** ***** *****, #***, *******, MI 48223 313-***-**** or 313-***-****

ablow7@r.postjobfree.com

________________________________ Highlight of Qualifications

______________________________

Strong time management and prioritization competency; Excellent written,

interpersonal and verbal communication aptitude; Extensive knowledge of

office practices including records management and document processing; High-

level degree to detail and accuracy.

______________________________ Knowledge Skills and Ability

_____________________________

. Strong Customer Service Ethic

. Business/Management

. Administrative Assistant Skills

. Advance Computer Skills

. Billing and Invoicing

. Auditing and Suspense Reports

. Accounts Payable/Receivable

. Purchasing

. Employee Trainer

. PBX Switchboard

. Automotive Applications - Compact, MSII, CMMS, Infopac, Intran, Ccaps

(Central Accounting Payment system) IFA (Inbound Freight Bill audit

System), IM2WA, IMS5, IMS7, VM4, TSO4, CMMS3, SILAS, OFM (Order

Fulfillment Metrics), CPARS (Corp Procurement and Receiving)

. Project Management

. Transcriptions/Depositions

______________________________________ Education

________________________________________

Present Kaplan University, Chicago, IL - Masters of Business

Administration

Graduation date -03.2011

2008 University of Phoenix, Southfield, MI - Bachelors of Science in

Business Management

___________________________________ Work Experience

___________________________________

10.2008 - 03.2009 Accounts Payable Clerk Sims Metal Dynamic,

Detroit, MI

Input vendor invoices into the SAI payment system.

Responsible for weighing inbound and outbound scrap trucks.

07.1999 - 04.2007 Freight Payment Analyst Ford Motor Company/

MSX International, Dearborn & Warren MI

Facilitated Transportation Charges Program. Liaison between

accounts payable/receivables department, suppliers, carriers

and vendors.

02.1981 - 07.1999 Generalist & Injury Member Services Representative

AAA Call Center, Dearborn, MI

Ring and tender customers and provide great customer

service

_________________________________ Certification and

Licenses_____________________________

Specs Howard School of Broadcasting - Certification (FCC)

Middleton School of Realtors - Certification

__________________________ References Furnished Upon Request

________________________

Contact this candidate