Customer Service Sales

Nicole S. Grant

* ***** **** **

Greensboro, NC *7409

Telephone: 336-***-****

Email: abloo3@r.postjobfree.com

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Objective: My objective is to learn more and gain more knowledge in the public

relations, marketing media, and customer service field. I hope that by

gaining this knowledge and understanding I can prepare myself to complete

my life’s goals. I also want to use this knowledge as a stepping-stone to

become a stronger individual in the professional world.

Experience:

Jun 2006-Aug 2006 Cromer-Bergman Alumni Relations Secretary, Roanoke, Virginia

Secretarial/Clerical Administrative

Filing paperwork

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Upkeep of data files

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Junior Sales and Marketing leader for Alumni

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Phone-a-thon

Jan 2007-Feb 2007 Vibe 100 Radio Station Internship, Roanoke, Virginia

On-Air personality training, public relations and commercial sales

Perfection of On-air personality skills

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Commercial Sales, Public relations training

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Street communications team member

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Aug 2006-May 2008 Hollins University Information Technology Help Desk, Roanoke,

Virginia

Help-Desk Management, Computer Consultant, Printer and Paper

Distributor, Clerical Administrative

Answered phone calls concerning computer issues

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Placed trouble tickets to get computers fixed

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Ran errands to different education departments for

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computer help

Jun 2006-Nov 2006 CVS-Pharmacy, Roanoke, Virginia

Sales, Stock and Photo-Lab Technician

• Cashier operator

• Stock weekly items on shelves

• Operated the Photo-Lab, processed pictures

Oct 2008-Dec 2008 Vangent Corporation, Chester, Virginia

Customer Service Representative, Call Center Technician

•Customer Service Representative to Medicare Customers

Education:

Aug 2004-Oct 2008 Hollins University, Roanoke, Virginian

Communications Degree- Bachelor of Arts

Black Student Alliance

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Video Studio Media Club

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Breast Cancer Awareness Club

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Habitat for Humanity

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French Club

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Assistant Resident Assistant

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4-year collegiate basketball athlete

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Student Affairs and Activities Coordinator

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Sports and Children Leadership Program Member

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Skills:

Microsoft 2003- Excel, Access, PowerPoint, and

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Word proficient

Microsoft 2007-Excel, Access, PowerPoint, and

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Word proficient

Contact this candidate