Customer Service Human Resources

Blair Annette Hering

**** ********* ***** *********, ** 21409 443-***-**** ablolr@r.postjobfree.com

EXPERIENCE

Employment Services Intern January 2010- Present

WVU Human Resources Division, Morgantown, WV

Maintained confidentiality when counseling students and assisting them in finding employment

Adequately conducted research to help develop a student employment handbook for West Virginia

University in accordance with their policies and procedures

Organized, promoted and executed multiple career fairs throughout the Spring semester

Sales Associate November 2009 – January 2010

Elder-Beerman Morgantown, WV

Maintained accuracy while achieving and exceeding sales goals by 10%

Developed customer service skills through experience communicating with people of various

backgrounds and dispositions

Graduate Assistant August 2009- January 2010

Marketing Department, West Virginia University Morgantown, WV

Coordinate with professors to complete tasks efficiently and accurately maintain files and documents

Conduct multiple ongoing research studies and accurately input data obtained from studies

Create and distribute online surveys to retrieve data for immediate use by the marketing

Professor

Peer Advisor January 2009 – May 2009

Sport and Exercise Psychology Department, West Virginia University Morgantown, WV

Assisted advisors and faculty to establish peer advising for the department

Mentored fellow students with class schedule and provided information about the major to recruit new

students

Held office hours and worked on tasks for potential workshop

EDUCATION

Masters of Science in Industrial Relations (Human Resources Management)

West Virginia University, Morgantown, WV Anticipated Graduation: August 2010

Bachelors of Science in Sport and Exercise Psychology

Minor in Business Administration Graduated: May 2009

West Virginia University, Morgantown, WV

HR EXPOSURES

Publications Committee Chairman, Industrial Relations Student Association August 2009 – Present

Coordinated with undergraduate business students to conduct mock interviews 2009

Participated in various HR seminars (Change Management, Performance Review)

HONORS, ACTIVITIES AND ACCOMPLISHMENTS

Top 10% of GEIC recruiters

Member, Society for Human Resource Management September 2009 - Present

Sister of Sigma Kappa Sorority April 2006 – present

• Participated in the recruitment of new members for 7 semesters

Lifetime Member, Girl Scout August 1992 – present

• Earned Girl Scout Gold Award (only 6% of all American girls earn this award yearly

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