Customer Service High School

*** *. ****** #***

Glendale, California *****

818-***-****/ Cell: 702-***-****

ablojr@r.postjobfree.com

Beckie Landry

Objective The opportunity to build upon several years of experience

as an Office Professional with excellent internal and

external customer service skills.

Experience June 2010-July 2010 for Act-1

ENC Media Corporation

Customer Service Representative

. Handle incoming email requests from clients

. Data entry of required information in database

. Contact clients to ensure correct data received

. Filing

2007-2008 Albright Stoddard Warnick & Albright

Legal Secretary

. Assisted as Secretary to several attorneys in the Real

Estate and Criminal area.

. Prepared physical files for new clients.

. Prepared new client files in firm's Practice Master

program.

. Drafted minor pleadings as requested by attorneys.

. Handled electronic filing of pleadings.

. Completed conflict checks for new clients.

. Transcription, filing, answering phones when needed.

. Organized and updated files on a consistent basis.

. Notary Public

. Handled and managed incoming mail and faxes ensuring all

items are calendared as needed

. Calendar essential dates for court hearings or

responses.

2006- 2007 Clark County Legal Services Programs, Inc.,

Office Professional

. Assisted two attorneys in the Domestic

Violence Unit.

. Prepared new files physically and in the Perfect

Practice system for new clients.

. Prepared initial pleadings for attorney's review and to

open a new case in the court system.

. Prepared initial introductory letters to clients.

. Met with clients to complete necessary documents to

ensure their cases would progress without delays.

. Completed conflict checks for the company's "Ask A

Lawyer" program.

. Returned calls and set up appointments between clients

and attorneys.

. Closed all files both physically and in the Perfect

Practice system which would include calculating the

time spent on the file for grant purposes.

. Notarized documents

2001 - 2006 Faux & Associates, P.C. Las Vegas, Nevada

Legal Secretary

.l Secretary working with two attorneys in a Civil

Litigation Firm with emphasis on Construction

and Family Law

. Prepare new files for new clients physically and in PC

Law

. Calendar essential dates for court hearings and/or

responses

. Prepare documents for filing

. Draft Subpoenas, Subpoenas Duces Tecum

. Dictation, answering phones and filing

. Handling incoming mail and faxes ensuring all items are

calendared as needed

1997-2001 Mattson Builders Henderson, Nevada

Office Manager

. Manage employees to ensure jobs were covered properly

. Assisted owner with payroll

. Assisted owner with Pre-Liens.

1985-1997 Allstate Claims Henderson, Nevada

Senior Claims Processor

. Prepared the essentials in the litigated bodily injury

cases

. Handled the property damage issues of the claims for

both the insured and claimants

. Handled the medical payments portions for the insured

. Worked in the total loss yard assisting the total loss

adjusters

Awards Won the Chairman's Award as well as the People's Good

Hand's Award

Education 1980-1981 Valley High School Las Vegas, Nevada

. Obtained a High School Diploma

Interests Trauma Intervention Volunteer

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