Customer Service Administrative Assistant
Resume:
Fritzie Duroseau
*** * ******, ***********, ** 32304
ablohn@r.postjobfree.com
Demonstrated outstanding organizational, Planning, Problem Solving Skills.
Summary
•
1. Over 9 years of strong customer service skills.
2. Skilled at learning new concepts quickly, working well under pressure, and
communicating ideas clearly and effectively.
3. Ability to work independently or in a group.
4. Posses a positive attitude.
B.A. Degree in Health Care Management 2009
Education
Florida A&M University, Tallahassee FL
G.P.A 3.2/4.0
2006
A.A Degree in Liberal Arts
Tallahassee Community College, Tallahassee FL
Relevant Courses
Human Resource Management Intro to Long Term Care
Financial Accounting Strategic Planning
Quality Improvement Organizational Behavior
Career History & Accomplishments
Cashier, Customer Service Representative 2005
Present
Lowes Tallahassee, FL
1. Train new employees on cashier and customer service Responsibilities.
2. Handle Customer Inquiries and Resolve billing issues.
3. Deal with diverse customer population.
5. Advice customers on purchases and provide excellent customer service.
Administrative Assistant 2008
Greater Frenchtown Revitalization Council Tallahassee, FL
1. Provide administrative/secretarial support to the director such as
answering telephones, assisting visitors, and resolving a range of
problems and inquiries.
2. Assisted in Organizing the Greater Frenchtown 2008 Hippy kids
Children’s Health Fair.
6. Responsible for tracking enrollment for the Hippy kids camp.
Front Desk Clerk 2003
2005
Collegiate Village Inn Tallahassee, FL
1. Operated the switch board, a multi line system
2. Accountable for reservations, cash transaction in addition to exceptional
customer service.
7. Resolve customer complaints
8. Assisted guests with reservations, check in/out.
Language/Skills/Membership
1. French/Creole
2. Microsoft( Word, Excel, PowerPoint)
3. Healthcare Management Student Association.
Contact this candidate