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Manager Customer Service

Location:
Ottawa Lake, MI, 49267
Posted:
August 29, 2010

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Resume:

SHARON SLINKER

**** ***** **

OTTAWA LAKE, MI ***67

734-***-****

abloh0@r.postjobfree.com

Objective

Detail-oriented, dedicated office administrator with extensive experience

in ISO/TS2002:16949 and ISO 14001 document control. Accomplished leader

with communication and interpersonal

skills, backed up with the proven ability to perform all required office

administration functions with

a high level of professionalism.

Employment History

September 2009 - Present Advance Services Toledo, Oh

Billing/Shipping

Billing/Shipping Clerk.

Primary duties

. Processing and packaging products to current customers and prospective

customers in the shipping department.

. Answering telephones, processing and invoicing daily invoices through

MAPICS.

. Created new MSDS books, distributing daily mail, destroying obsolete

documents and maintaining inventory on various labels being used.

. Acting as a floater to assist other office personnel in various office

duties

April 1996 - December 2008 JAC Products Monclova, Oh

Quality Adm.

JAC Products is a Tier I supplier of high-volume automotive components to

many domestic and

international vehicle manufacturers. Products manufactured include

functional exterior trim such

as roof racks and step rails.

Quality Administrator,

Primary duties:

. Maintaining documents and record control for plant ISO/TS2002:16949

quality management system and ISO 14001 environmental control system

. Processing all document changes and initiate monthly reviews of ISO:TS

system

. Providing clerical assistance to maintain scrap records, audit sheets,

supplier performance records, and internal lot control information

. Generating daily, weekly, and monthly summary reports for management

reviews

. Controlling of tooling and fixtures, with correlation to specific end-

products

. Miscellaneous report preparation and administrative support functions

. Reported to Quality Manager- Terry Perkins

1990-1996 JDL Supply Oregon, Ohio Office

Manager

Distributor of chemical and cleaning supplies supplied to dry cleaners,

laundromats and janitorial businesses as well as the public

Office Manager,

Primary duties:

( Entering purchase orders

( Supervise office personnel

( Accounts Receivable

( Collection of past due accounts

( Daily Banking Transactions

( Customer Service

Education

2008 - Present Owens Community College Seeking a

degree in Office

Administration/Medical

Office Administration

1972 - Graduate Waite High School Business Major

Completed courses at Owens

Contemporary Business

Keyboarding

Medical Terminology

Introductory to Finacial Accounting

English Composition 1

Word Processing

Intro to Office Administration

Excel

Sociology

Principles of Management

Legal Environment of Business

Human Resource Management

Medical Records and Coding

Emerging Trends in the Medical Office

Technical Skills

Numerous courses in Internal Auditing and Microsoft applications

Proficient with Microsoft Office - Word, Excel, PowerPoint, Access, AS400,

MAPICS

References

Available upon request



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