GARY A. RUPLE

***** ******* *****, ***** *****, FL 33955 * 941-***-**** * ablogo@r.postjobfree.com

Education: Delta College, Freeland, MI Associates in Arts, emphasis on accounting, economics and statistics.

SKILLS PROFILE

Food Service

15 year career in food service with emphasis on sales, costs analysis, employee retention and motivation, guest service and

satisfaction, floor management, food quality, cleanliness, sanitation, equipment maintenance and repair.

Management

Development of sales and market territories, projection of sales budgets, profit and loss statement analysis, organization of

facilities maintenance, coordination of local sales promotions and gathering information for market studies.

Human Relations

Hiring and training of hourly and salaried personnel, regional management training, resolution of customer service issues and

promotion of business sales relationships.

Sales

Handling and expansion of sales account base, specification of product, development of follow-up procedures for tracking

sales and customer satisfaction and implementation of in-house training to secure positive business relationships.

EXPERIENCE

November 2009-Present AIRTRAN AIRWAYS, Fort Myers, FL

Customer service agent: Ticketing agent and gate agent handling passengers and complaints, boarding airplanes, baggage

handling, and aircraft security procedures and checks.

November 2005-September 2009 CED, 18000 Paulson, Port Charlotte, FL

Inside and outsides sales: handling customer service counter, purchasing of stock and development of new accounts.

May 2003-November 2005, WMCR, 1965 Waldorf Ct NW, Walker, MI

General Manager of Kentucky Fried Chicken and Regional Training Manager. Also created recipes for buffet menu and

developed a strong catering clientele base.

1998-2003 Electrocom Midwest Sales, 4485 Plainfield NE, Grand Rapids, MI

Inside and outside sales with electrical distributors and contractors. Specification of product and coordination of jobs with

architects and engineers.

1994-1998 Toering Electric, 3714 Buchanan SW, Wyoming, MI

Negotiation and purchasing of materials for an electrical contractor. Implementation of procedures to lower material cost by

15 percent annually.

1989-1994 Graybar Electric Supply, 2204 Turner NW, Grand Rapids, MI

Inside and outside sales, quotation specialist. Achievement of a 25 percent sales growth for the territory.

1987-1989 Pizza Hut, Grand Rapids, MI

General manager of a Pizza Hut Restaurant. Completed market studies and opened the first delivery restaurant in the local

market. Worked in a restaurant that was a converted old Sambo’s which required extensive equipment maintenance and

repair, innovative strategies to maintain cleanliness, sanitation and effective utilization of space.

1982-1987 RTM, Atlanta, GA

District manager of 6 Arby’s Roast Beef Restaurants in Grand Rapids, MI

Managed a staff of 25 managers and 250 employees in a 24 hour operation requiring decisive and sound judgment in

formulating complex decisions. Worked closely with local marketing venues to promote sales promotions.

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