Sales Manager

Jacqueline K. Miller

*** ********* **** ( Columbus Ohio ( 43228

(Permanent Address)

Mobile Ph.: 937-***-**** ( E-mail:

**********.*.******@*****.***

Areas of

Expertise

PR strategies

Press Releases

Presentations

Public Speaking

Layout Design

Brochures,

Fliers, and

other

Promotional

Materials

Web-based

Publications

AP Style

Spoken German

Written German

Honors

Magna Cum Laude

Dean's List

Presidential

Scholarship

National

Society of

Collegiate

Scholars

Department of

Languages

Service Award

Educational Background

University of Dayton (UD) Dayton, OH

Dual B.A. Degrees in Public Relations and German 3.7 GPA

Language

Graduation Date: May 2, 2010

Public Relations Experience

Event Planning for Drive 75, a community-wide food January 2010

drive.

Included creating promotional materials,

advertising the event, reserving venues, alerting

the media, coordinating participating businesses, Spring 2010

and presenting the donations.

PR Campaign for Stander Symposium (UD)

Worked within a group to research the publics

involved with and history of the Stander

Symposium, an alternative day of learning at UD.

Drafted a tailored PR plan and campaign to

increase awareness and attendance at the Stander

Symposium.

Implemented the PR campaign that included

responsibilities such as drafting and distributing

promotional materials, updating the Facebook and

Twitter accounts, displaying promotional videos,

promoting ticket sales and interacting

professionally with clients and publics.

Work Experience

BMW Financial Services Customer Relations

Obtained extensive knowledge about BMW aftersales Specialist

and warranty. Hilliard, OH

Trained in email responses in addition to phone May 2010- Present

inquiries.

Earned promotion to case manager; researched

client cases, advocated on client behalf to

dealers as well as corporate members and market

team, excelled in presenting persuasive arguments,

and coming to amicable resolutions that aligned

with company policy.

UD Flyer Spirit Store Sales Associate, Shift

Aided the Director of Operations with distributing Leader

and marketing promotional materials. Dayton, OH

Earned a promotion to shift leader, which entailed May 2008-May 2010

control over the employee time reporting.

Acquired additional responsibility as the social

network coordinator which involved handling

promotional Facebook and Twitter sites.

Through PR and marketing increased revenue for all

departments, most notably Greek merchandise,

apparel, and custom clothing.

Panache Hair Salon Head Receptionist

Implemented, updated and maintained the Centerville, OH

receptionist schedule on a monthly basis. August 2004-August

Entrusted with the daily monetary transactions, 2006, Summers 2007 and

cleanliness and organization in all areas of the 2008

salon.

Activities

Study Abroad Summer 2008

Acquired a deeper understanding of German language Marburg, Germany

while immersed in the German culture, followed by

tours of southern Germany, Austria and

Switzerland. August 2006-May 2010

UD's Red Scare Executive Board

Served as Freshman Liaison and promoted to other

positions such as: Spirit Chair, Men's Soccer April 2008-May 2010

Chair, and Service Coordinator

UD Volunteer August 2006-May 2010

Christmas on Campus, Wheels for Kids

Intramural Sports

Hockey, Volleyball, Indoor/Outdoor Soccer

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