Lillie R Murphy

**** ***** **** *** *-A Little Rock, AR 72205 - 501-***-****

CAREER OBJECTIVE

To apply my enthusiasm and dependability to a position that encourages

professional growth and development.

QUALIFICATIONS

. Self-motivated individual with a dedicated work ethic and strong team

player mentality

. Result-oriented professional who is deadline sensitive, flexible and

well-organized

. Strong public relation skills, detailed oriented and high

motivational skills

. Computer, Billing, Fitness training experience

PROFESSIONAL EXPERIENCE

Personal Trainer, Chenal Country Club, West Little Rock, AR September, 2009-

August, 2010

. Create fitness program for client, motivate client and monitor

client's training sessions

. Teach clients how to use exercise equipment

. Develop and teach group fitness classes

. Create nutritional plan for individual client

In-Home Supportive Living Coordinator, AR Enterprises Developmental

Disabilities, Little Rock, AR October, 2005-Septemper 2009

. Caretaker of three mentally challenge men

. Act as the friend and advocate for each client

. Assist in-home services involving timesheets, daily attendance

logs/monthly summaries and mileage

. Act as liaison to evaluate progress in the vocational, community and

residential setting

. Maintain confidentiality of all clients

. Maintain a flexible work schedule in order to meet the needs of the

clients

. Teach clients daily living and social skills for the environment and

community

Created and opened a Personal Training Business, "Murphy Pro Fitness"

Little Rock, AR September 2008-Present

. Own and operate personal training studio

. Assist in helping clients reach their fitness goals by creating an

exercise and nutritional programs

. Manage a staff of three trainers, billing and maintain confidentiality

of clients

. Monitor clients eating plans, workout regiments and make changes for

clients as needed

. Create and run group fitness classes and motivate clients to reach

their fitness goals

. Conduct In-Home and office personal training services for clients and

agencies

FINANCIAL CASE MANAGER, UNIVERSITY OF ARKANSAS, Bone Marrow Dept. LITTLE

ROCK, AR 2002-2003

. Team Leader/Customer service for patients

. Obtain approvals for Bone Marrow Transplants and testing

. Verify, update and resolve insurance billing problems

. Update records electronically

. Work independently on projects and train new employees

. Help with computer questions and programs within the department

DIAGNOSTIC MEDICAL ANALYST, UAMS, Lab Dept, LITTLE ROCK, AR 2001-2002

. Perform patient registration functions for non-UAMS customers

. Mail-in home health and renal patient certain information

. Make corrections on line in accordance with hospital policies

. Assist with development of policies and procedures in the area of

Laboratory Registration

. Became a Certified Healthcare Access Associate (CHAA) through the

National Association of Healthcare Access Management (NAHAM)

. Maintain confidentiality of customers

. Cross train with Medical Record personnel to work with laboratory

billing requiring modifier 51 multiple procedures, or modifier 91,

repeat laboratory tests

SENIOR INSURANCE REPRESENTATIVE, UAMS, Patient Business Services, LITTLE

ROCK, AR 1998-2001

. Verified Medicare/Medicaid and Commercial Insurance

. Initiate prior authorization

. Documented benefit information in computer system

. Assign PCP to Medicaid recipient patients

. Self pay notification to Medicaid Case Coordination group

. Usage of PES/Omnipath

FINANCIAL ACCOUNT/SENIOR LIFE REPRESENTATIVE, UAMS, PBS, LITTLE ROCK, AR

1993-1998

. Coordinate patient obligations to hospital services and resolved

complaints for patients 55 and older

. Worked closely with Administrative/Physician staff to ensure financial

objectives were met

. Knowledge of third party private insurance reimbursement regulations

. Maintain monthly statistic reports on all patient accounts

PATIENT ACCOUNTS CLERK II, UAMS, Hosp Admission/PBS LITTLE ROCK, AR 1991-

1993

. Assist patients with paperwork such as the process of adoption

. Maintain patient records and all reference pertaining to their case

. Follow-up on all case referrals to the County Casework Office

. Document all cases and assisted patients in the process of applying

for Medicaid

EDUCATION

John Brown University, Little Rock AR, BS: Organizational Management

2003

Certified Personal Fitness Trainer, In Class and on line training 2001-

Present

Administrative School, Fort Benjamin Harrison, Indiana Certificate of

Administration 1983

Served in the Army National Guard Camp Robinson, North Little Rock AR

1982-1990

Capitol City Junior College, Associate Degree, Business Administration

1982

References

Reginald Johnson, Waiver Supervisor

AR Enterprises Developmental Disable, Little Rock, AR

501-***-****/501-***-****

Arnessa Staten Bennett, Life Style Image Consultant Coach

Maumelle, AR

501-***-****/501-***-****

Charlton Seward, President of CLS Consulting, LLC

CLS Consulting, Austin, TX

713-***-****

Angelia Mcclinton, Billing Supervisor

University of AR Medical Sciences, Little Rock, AR

501-***-****/501-***-****

Ginger Caldwell, BSN, RN

American Health Holding, UA Review

501-***-****

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