Manager Customer Service
Resume:
Jeanolyn Adams
Atlanta, Georgia 30310
August 23, 2010
To. Whom it may concern,
This accompany resume is a response to the receptionist position. My
qualifications, knowledge and background gained through my diverse work
experience would be an asset to your organization. I'm looking forward to
using this experience for enhancing the services of a great organization. I
appreciate an opportunity to meet with you to discuss how my experience
will best assist you. Your attention to this letter is greatly appreciated.
If you have questions, please call me at 404-***-****. I look forward to
hearing from you soon.
Sincerely,
Jeanolyn Adams
Jeanolyn Adams
JEANOLYN L. ADAMS
1736 Westwood Avenue, Atlanta, Georgia 30310
Phone: 404-***-****
/ E-mail:*************@*******.***
OBJECTIVE___________________________________________________________________
______
To secure a challenging position in the Office field where there is
opportunity to apply my knowledge, skills, and experiences with the
expectation of benefiting those in the field.
EDUCATION___________________________________________________________________
_____
Certification, Business Office Specialist, 2001, Medical Institute of
Technology, Atlanta, GA
Bachelor of Science, Psychology, 1999, Morris Brown College, Atlanta, GA
Master of Science, Human Resource Administration, 2011, Central Michigan
University, Smyrna, GA
SKILLS/OTHER
QUALIFICATIONS___________________________________________________
Typing-40 wpm, MS 2000 Software Application: Access, Excel, PowerPoint,
and Word, Contact
Partner, Blue Chip Prospect, data entry, fax, copier, pc scanner,
multitasked, excellent written/oral
communication, organizer, fast learner, team player and works well
independently.
RELATED
EXPERIENCES____________________________________________________________
11/06-01/09 Data Entry Specialist Covente Atlanta, GA
Print faxes and e-mails submitted by clients, enter relevant data into the
pc application (IBM-Siebel),
assign the data a tracking number, save image files to specified drives
and directories, other duties as
requested, maintain a high quality of service and uphold the mission and
values of the company.
01/00-Present Receptionist/Sun. School Teacher Rehoboth Ministries
Alpharetta, GA
Administrative Assistant (01/00-Current)-general secretarial duties,
telephone duties-incoming and
outgoing calls, creating, writing, and typing letters, filing, faxing, and
other duties as directed,
Sunday School Teacher (permanent from 08/05-06/07)-teach the middle school
class (3rd-5th) by
preparing, creating, and teaching weekly Sunday School lessons from the
assigned curriculum and
assisting with special programs. (Currently serves in both capacities on an
As Needed Basis).
12/04-12/05 Receptionist Premier Readers Services
Marietta, GA
Provides secretarial support including drafting and typing memos,
correspondence, forms and other
materials to disseminate information or provide notification. Provides
information regarding office district policies and procedures. Screens,
responds to, and/or distributes mail as appropriate. Assisted office
manager with accounts receivable, filing. Handled busy phones, vistor/ call
screening, handle confidential information. Provided customer service to
internal and external customers. Interviewed
and hire new employees, conduct training
04/03-10/03 Receptionist Moore Financial Group Atlanta, GA
Perform general office duties and assists with human resource
Analyzes, interprets and summarizes data to provide a recommended course of
action
Monitors planned and actual spend against budgetary guidelines
Collects and analyzes bench marking data from other organizations
Obtains, compiles, organizes, and prepares information and data for various
reports, meetings/board
agendas. Ensures information packages are complete and meet guidelines for
submittal.
EXPERIENCE__________________________________________________________________
_____
04/06-Present Housekeeper Northside Hospital
Atlanta, GA
01/04-05/06 Teacher's Assistant KinderCare Learning Center
Alpharetta, GA
11/00-12/01 Intern-Data Entry Meridian Health Care Staffing
Atlanta, GA
04/95-05/00 Sales Associate W. H. Smith Gift Shop
Atlanta, GA
04/92-05/93 Teacher's Assistant Magnificent Learning Center
Atlanta, GA
REFERENCES__________________________________________________________________
_____
Available upon request.
JEANOLYN L. ADAMS
1736 Westwood Avenue, Atlanta, Georgia 30310
Phone: 404-***-****
/ E-mail:*************@*******.***
REFERENCES
Alana Wickham
Covente / Quality Assurance Manager
2727 Paces Ferry Road
Two Paces West, Suite 700
Atlanta, Georgia 30339
Reverend Dr. S. Dantzler-Senior Pastor
Rehoboth Ministries, Inc.
P. O. Box 971
Alpharetta, GA 30009
Pamela Robinson
Gate City Learning Center- Director
2080 Cascade Rd
Atlanta, GA 30311
Coretta Coleman-Friend
KinderCare-Teacher
2704 Blackforest Trail S.W.
Atlanta, GA 30331
Daphane Rivers- Sunday School Superintendent
Rehoboth Ministries, Inc.
7253 Madison Circle,
Union City, GA 30291
Byron Howell- Former Manager
W. H. Smith
Morgan Falls
Dunwoody, GA 30328
Contact this candidate