Manager Training
Resume:
DAWN M. YOUNG
**** - **** ****** ****, **** ***
St. Louis Park, Minnesota 55416
abloah@r.postjobfree.com
SUMMARY
Certified Ethics and Compliance Professional, with a sixteen year legal
background, including five years experience managing corporate ethics and
compliance programs, four years experience in eBusiness and privacy
compliance, and a master's degree in eBusiness management. Expertise
includes:
. Applying the U.S. Federal Sentencing Guidelines' requirements for an
effective ethics & compliance program.
. Certified Compliance & Ethics Professional (CCEP), The Society of
Corporate Compliance & Ethics.
. Certified in Change Acceleration Process & Work-out methodologies &
lean continuous improvement.
. Project management and analytical skills for thorough and timely
completion of projects.
. Excellent communication and presentation skills for leading ethics and
compliance training initiatives.
. Effective relationship building and interaction with all levels of the
workforce and the Board of Directors.
EXPERIENCE
ATK - ALLIANT TECHSYSTEMS INC., Eden Prairie, Minnesota 2008 to present
A $4.8 billion premier aerospace and defense company; consisting of
18,000 employees across 60+ locations in 22 states, Puerto Rico, and
internationally.
Senior Manager, Ethics and Compliance
Responsible for further developing the ethics and compliance program;
managing the Code of Conduct and hotline; developing training and
communications; and leading executive committee. Reports to Chief
Governance Officer.
. Implemented cost-effective, value-added ethics and compliance training
vendor, including new courses.
. Developed streamlined ethics investigation process organization-
wide, including notification & escalation guide.
. Created communications plan, including ethics film festival, ethics
calendar, and ethics scenarios.
. Implemented external hotline service organization-wide; and launched
ethics program and training in acquisitions.
. Redesigned the ATK compliance risk model and conducted internal
compliance risk assessments in 26 areas.
. Improved ethics and compliance reports to senior management and the
Board of Directors.
PROHEALTH CARE, INC., Waukesha, Wisconsin 2007 to 2008
A $500 million non-profit community healthcare system with two hospitals,
a network of primary care clinics, home health and hospice care, long-
term care, independent and assisted living retirement communities;
consisting of 6,000 employees.
Corporate Compliance Specialist
Responsible for further developing the corporate compliance program and
reporting compliance activities to the Board of Directors. Hired as
organization's first full-time compliance professional; reported to Chief
Legal Officer.
. Developed work plan to address potential risk areas identified in
Office of Inspector General's Work Plan.
. Created new online training course for Standards of Conduct, and
conducted ethics and compliance training.
. Developed communications plan to promote the hotline, and designed new
hotline website.
. Developed auditing and monitoring tools, and managed clinical and
operational audits.
. Implemented online compliance risk assessment system, and managed risk
assessments.
JOURNAL COMMUNICATIONS, INC., Milwaukee, Wisconsin 2005 to 2006
A $764 million public, media and communications company in publishing,
radio and television broadcasting, interactive media and printing
services; consisting of 5,500 employees across 50+ U.S. locations.
Reported to General Counsel.
Compliance Manager
Responsible for developing corporate ethics and compliance program from
the initial foundation; managing hotline, including investigations and
responses to employees; managing program budget and vendors.
. Led executive team's corporate compliance committee; conducted all
employee ethics training; and reported compliance activities to senior
management and to the Board of Directors.
. Designed effective communications to support an ethical business
culture, including a reporting of concerns policy, a responsibilities
policy, ethics cards, ethics posters, an ethics training game concept,
and ethics alerts.
. Launched reporting website as an additional vehicle for reporting
ethics concerns.
. Re-branded hotline and developed branding to better communicate
overall message of program.
. Managed implementation of environmental, health & safety program, and
led design and training for related intranet site to enable ease of
tracking and monitoring regulatory requirements.
Developed privacy policy, terms of use and other guidance to address
legal risks for websites.
DAWN M. YOUNG - Page 2
SNAP-ON INCORPORATED, Kenosha, Wisconsin 1998 to 2005
A global developer, manufacturer and marketer of tool and equipment
solutions for professional tool users; a $2.4 billion, S&P 500 company in
150+ countries consisting of 11,500 employees.
Acting Manager, eBusiness Compliance, Snap-on eBusiness 2005
Responsible for managing eBusiness projects and websites. Promoted to
newly created position.
. Acted as corporate contact for online privacy issues and developed
online privacy compliance program worldwide, including directional
policy with best practices and website privacy policy templates.
. Drafted customer marketing communications, including brochures, terms
of use for rewards program, gift card program, and sweepstakes winner
notices, and created business process for sweepstakes promotions.
Senior Paralegal, eBusiness 2001 to 2005
Reviewed websites for legal compliance and drafted contracts, online
agreements, legal notices, and sweepstakes rules. Managed domain names
worldwide and internet monitoring service. Promoted to newly created
position.
. Acted as privacy contact and drafted online privacy policies to help
build trust with customers online.
. Determined compliance for email marketing campaigns and other
marketing materials.
. Centralized domain names and negotiated domain name acquisitions to
protect the company's valuable brand.
. Investigated unauthorized internet activities and successfully closed
down numerous unauthorized sites.
Paralegal, Litigation 1998 to 2001
Supported litigation and handled bankruptcies in coordination with
outside counsel. Maintained finance licenses.
. Received IDEAS Award in 2000 for establishing dealer collections
procedures with 50 branches.
. Analyzed failed franchise dealer business records to provide
recommendation of whether to proceed with arbitration to pursue
collection. Saved the company significant dollars in outside counsel
fees.
GOLDEN BOOKS FAMILY ENTERTAINMENT, INC., Racine, Wisconsin 1996 to 1998
A publisher of classic children's books and adult books, also known as
Western Publishing Co.
Intellectual Property Paralegal
Administered all phases of trademark, copyright and patent activities.
Assisted with litigation.
EDUCATION
University of Wisconsin - Milwaukee, Milwaukee, Wisconsin
Master of Science in Management of eBusiness, August 2005, GPA 3.9
Business Study Abroad: Negocia, Academie Commerciale Internationale,
Paris, France
Beta Gamma Sigma, International Honor Society Member
University of Wisconsin - Madison, Madison, Wisconsin
Bachelor of Arts, French and International Relations, August 1993
Junior Year Abroad Program: Universit de Provence, Aix-en-Provence,
France
Gained proficiency in French; Traveled throughout Europe
WEB SKILLS
Internet Marketing Strategies and Website Design Principles
Managerial understanding of HTML, XHTML, JavaScript, Visual Basic Script,
ASP, CSS, XML, Microsoft SharePoint
CERTIFICATION
Certified Compliance & Ethics Professional (CCEP), September 2006
AFFILIATIONS
Society of Corporate Compliance and Ethics (SCCE), Member 2005 to present
Ethics and Compliance Officer Association (ECOA), Member 2008 to present
TRAVELS
Austria, Belgium, Corsica, Czechoslovakia, Dominican Republic, France,
Germany, Hungary, Italy, Luxembourg, Mexico, Monaco, Netherlands, Puerto
Rico, Spain and Switzerland.
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