Manager Customer Service

Devon Ray Scroggs

* **** *****. *********, ** ***41 ? 803-***-**** ? abloa9@r.postjobfree.com

Objective

Highly adaptable and goal oriented Property Manager and Training

Coordinator possessing experience in both real

estate management and adult training, seeks management level opportunity

that will allow me to utilize my skills.

Summary of Qualifications

. Managed operational functions for properties ranging from 100 to

324 units.

. Researched, Developed and Instructed complete job instructions

and training modules.

. Dedicated to quality assurance and a committed work ethic to

superior customer service.

. Review all applications and approve based on required

qualifications.

. Complete daily/ monthly reports regarding delinquencies,

vacancies, pre-leased units, property process.

. Inspect property grounds, buildings and breezeways areas for

perfection.

. Recruit, hire and train all staff.

. Delegate job responsibilities for both office and maintenance

staff.

. Submit purchase orders, invoices, and petty cash reports to

accounts payable.

. Develop marketing strategies including creating flyers, monthly

"specials" and advertising.

. Wrote Job Documentations of individual job procedures.

. Instructed job readiness classes that I designed for new

employees.

. Superior communication, interpersonal, and management skills.

. Trained auditor and very experienced in technical writing.

. A notary public constituted by law to serve the public in non-

contentious matters.

. Working knowledge of property management software, OneSite, MRI,

Rent Roll, Focus,

Microsoft Office software and email.

Professional Experience

Assistant Property Manager

2009-Present

Intersouth Properties

Georgian Place Apartments

Augusta, GA - 324 Units

Property Manager 2006-2009

CT Properties LLC

Avery Pointe Apartments

Augusta, GA - 200 Units

Assistant Property Manager 2006-2006

Prism Reality Management

Cedar Wood Apartments

Augusta, GA - 300 units

Assistant Property Manager 2005-2006

Aimco Management

Rocky Creek Apartments

Augusta, GA - 100 Units

Leasing Manager 2004-2005

Royal American Management

Providence Place Apartment s

Augusta, GA - 298 Units

Administrated Assistant 2004-

2004

Augusta Canvas Products

Augusta, GA

University of Southern Mississippi

2003-2004

Training Coordinator 1998-2003

Werner Company

Anniston, AL

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