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Customer Service Design

Location:
Robbins, IL, 60472
Posted:
August 28, 2010

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Resume:

MICHAEL D. SPEARMON

**** ****** ***. *******, ** 60472

Home: 708-***-**** Cell: 708-***-****

michaelspearmon@ yahoo.com

SUMMARY

Customer service oriented engineering technologist with 2D and 3D CAD

modeling experience seeking to bring my knowledge in developing original

proposals and concepts to final producing drawings to be part of your team.

SKILLS

AutoCAD (2D mainly, some 3D) Microsoft Office Products

Solidworks, Pro/E, CATIA Mainframe Database Management System

Various QC Measuring Instruments Project Management

Various Manufacturing Processes Team Leadership

PROFESSIONAL EXPERIENCE

DELPHI MECHATRONIC, Downers Grove, IL 1996-2008

Senior Designer 2007-2008

Designer 2003-2007

Detailer/Draftsman 1996-2003

. Interfaced with vendors and customers on a daily bases to provide service

and information

. Created (7) various Chrysler clockspring illustrations and exploded

assembly drawings

. Intermediary between Chrysler Engineering Department and Delphi on VPM

(Virtual Product Model) related issues

. Tutored five peers in the application of CATIA both V4 and V5 in the

procedure necessary to exchange CATIA model data files with Chrysler,

both import and export

. Developed a 16-page Customer Drawing Configuration Checklist manual and

provided it to all CADD Department members, eliminating 40% of time spent

waiting for assistance

. Used CATIA to create mock solid models of switches for design prototype

studies

. Worked with MCAD Department on assignments for a completion of 86% of

workload

VIDEOJET SYSTEMS INTERNATIONAL 1995-1996

Draftsman

. Interacted with engineers to develop drawings for a labeljet modular

labeling system for printing label codes on a wide range of

applications

. Developed accurate footprint on a consistent bases of detailed design

drawings and related specifications.

EDUCATION

Triton College, River Grove, IL

Engineering Technology/Design Certificate (est. Fall 2010)

Office Technology Certificate (Fall 2009)

Associate Design School, Palos Hills, IL

Drafting Certificate



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