Customer Service Quality Control

FAHRETA SUBASIC

*** ****** ****** • MANCHESTER, NH 03104

PHONE 603-***-**** • E-MAIL *********@*****.***

• • January 14th 2014

Professional Resume

OBJECTIVE

To obtain a job position with a progressive organization that will use my education, skills and work experience in an executive

capacity, where I can apply myself fully while performing operations in any capacity that best matches my skills and work

experience. Preferred Position: Quality Control

PROFESSIONAL WORK EXPERIENCE

TechNeeds Temp Agency (Salem NH) (Aug. 2014 – Jan. 2015)

Quality Control Inspector on Assembly lines.

Operated Molding Machines, medical device molding and inspection, assembly, manufacturing, office work including filing, making and

receiving calls, marketing, keeping track of inventory and maintaining good customer service.

Sleep Inn Hotel (Londonderry, NH) (Mar. 2014 – Aug. 2014)

Receptionist, Customer Service

Taking in customer reservations, greeting customers, keeping customer service at highest priority, room assignment, maintaining cleanliness

of hotel lobby, fill in for breakfast attended when needed.

MicroTech Temp Agency (Londonderry NH) (Aug. 2012 – Feb. 2014)

Quality Control Inspector on Assembly lines.

Operated Molding Machines, medical device molding and inspection, assembly, manufacturing, office work including filing, making and

receiving calls, marketing, keeping track of inventory and maintaining good customer service.

Dunkin Donuts (Manchester NH) (Aug. 2011 – Dec. 2013)

Store Opener, Keeping inventory count, tracking employees on task, multitasking and keeping customer service at highest priority

Hollister (Manchester NH) (Jan. 2008 – Mar. 2011)

Store employee, Impact, Stockroom

Tracking inventory, promoting brand name, multitasking, attention to detail, keeping product knowledge with seasonal change, customer

service, recruiting, working with shipment and filing paperwork

EDUCATION

Seacoast Career School Fall 2014 - Present

Manchester, NH

Attending this school to become a Medical Assistant

New Hampshire Technical Institute Fall 2010 - Spring 2011

Concord, NH

Attend this school for one full school year for business major.

Central High School Graduated May, 2010

Manchester, NH

VOLUNTEER WORK

Chair member of Key Club. Volunteer work included; Community cleaning, soup kitchen, and animal shelter. Sep. 2007 till May 2010.

Southern New Hampshire University. Volunteer work included; Community cleaning, soup kitchen, and animal shelter. Sep. 2008 till

May 2009

CERTIFICATIONS, HIGHLIGHTS, AND PERSOANL ATTRIBUTES

Languages:

Tri-lingual English, German, and Serbo-Croatian/Bosnian. *Verbal and written communication skills.

Personal Attributes:

3 Years of experience in Industrial Manufacturing and Medical Quality Control

Proficient in Microsoft Office 2013

Excellent verbal and written communication skills

Excellent analytical skills to problem-solve situations

Fahreta Subasic Page 1

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