Sales Customer Service

Nicholas Ryan Little

***** ****** ***** **. ***********, CA 93314 (559) 967-

**** *********@*******.***

Career Focus

I am most interested in working for a successful, growing company.

The ideal company expects the best from its employees and

produces quality products or services. My goal is to help

your company succeed which will, in turn, help me to

achieve my goals.

Work Experience

Jan 2010- Present Server, Chili's, Bakersfield, California

. My responsibilities include serving guest and addressing

their special request, suggestive selling, upselling,

and strong communication. At this restaurant teamwork

has been a big part of my success.

Key Achievement

. High per person average sales

June 1993- August 2009 Market Sales Representative, Summer Harvest

Farms, Dinuba, California

. Participated in all aspects of this family owned

business from cultural practices to sales. My

responsibilities included hiring employees, transport of

produce, and direct sales to consumers.

Key Achievements

. Tripled market sales

. Perfect safety record

October 2003-April 2006 Logistics\Buyer and Inspector, Westlake Produce

Los Angeles, California

. Hired, negotiated rates, and supervised trucks to

deliver product to customers. Monitored market prices

on produce and reported to produce brokers in the

company. Inspected fruit for quality. Placed orders

with produce shippers

Key Achievements

. Promoted from Sales Assistant to Traffic Coordinator\

Buyer and Inspector

February 2001 - October 2003 Lead Server, Rainforest Caf , Anaheim,

California

(The largest volume restaurant in California)

( As lead server I managed a team of eight to ten

individuals. My responsibilities included up-

selling product, utilizing computer based order systems,

addressing special guest requests, and conflict

resolution. Excellent communication and people skills

were essential to my success in this position.

Key Achievements

. Promoted from Bar-back, to Server, to Lead Server

. Consistently high Per Person Average (PPA) Sales

October 1998- February 2000 Inbound Sales/Customer Service Representative,

AT&T Wireless, Cerritos, California

. Handled inbound sales calls. I carried out a plan for

success that included listening to and identifying the

needs of the customer, recommending the appropriate

product, completing a credit check, programming the

wireless phone, following up on, and maintaining

accounts.

Key Achievements

. Top Sales Award/ Nov, Dec 1998

Education

University of California, Irvine

. Bachelor of Arts Degree in the Social Sciences

. Member of Sigma Pi Fraternity International

. Elected to the Executive Counsel of Sigma Pi

Immanuel High School

. Scholastic Honor Role

. California Scholarship Federation Life Member

Skills and Qualifications

. Energetic and personable team player.

. Highly effective communicator, with excellent organization and

presentation skills.

. Strong leader with demonstrated supervisory abilities.

. Good computer skills, proficient on word, can type 40 WPM

Contact this candidate