Customer Service Data Entry

HEATHER HIGHT

*** ***** ******, ************, **, 38017

Cell: 901-***-****

ablnz1@r.postjobfree.com Work:

901-***-****

OBJECTIVE

To obtain a position in the field of medical billing, insurance and

financial management

PROFESSIONAL EXPERIENCE

Allergy and Asthma Care, Germantown, TN May 2007 -

Present

Billing and Insurance Specialist

. Responsible for all data entry for charges and diagnoses

. Manage all account balances for outstanding charges

. Responsible for all charge and diagnosis codes

. Maintain all allergy shot postings

. Responsible for all explanation of benefits summaries

. Responsible for all insurance verifications and billing phone calls

Weight Watchers, Memphis, TN March 2002-

December 2008

Financial Secretary

. Managed all client accounts receivable

. Responsible for customer service assistance to clients

. Provided weight loss and nutrition consultation

Ortho Memphis

November 2004 - October 2005

Receptionist

. Managed patient financial accounts

. Responsible for all patient information and data entry

. Managed referrals and insurance accounts

. Provide customer service support to patients

Express Airlines

July 2000- July 2001

Flight Attendant

. Responsible for the safety, comfort, and well being of passengers

. Ensure compliance with all applicable Aviation Federal Regulations

concerning customer activity in the aircraft

EDUCATION

Collierville High School; Collierville, TN. Graduate

1999

University of Memphis 1999-2000

Completed coursework in the fields of English and mathematics

The Beauty Institute; Memphis, TN 2005-2006

School of Esthetics - Completed esthetician program of study

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