Customer Service Administrative Assistant

Brandy M. Grab

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**** *. ********, ******, ** 43612 419-***-****

Objective The opportunity to utilize my skills in an office setting

Experience Accounting Clerk/Receptionist

04/08-09/09 Arbors at Toledo Toledo, OH

• Accounts Payable and Receivables

• Administrative Assistant Duties

• Answering a multi-line switch board system

Purchasing Manager

09/02-11/07 Giant Industries Toledo, OH

• In charge of buying all inventory and non-inventory items.

• Administrative Assistant Duties

• Inventory Control

Customer Service Representative

02/03-05/05 ESSI Security Toledo, OH

• Setting appointments with existing and non-existing customers.

• Updating customer accounts and records.

• Receptionist Duties

Activations/Customer Service Representative

08/00-10/01 ALLTEL Communications Maumee, OH

• Activating all cellular and pager accounts.

• Running credit reports on new customers.

• Data Entry and Customer Service Skills

Education 2009-Present Mercy College of Northwest Ohio Toledo, OH

• Bachelors Degree in Nursing

• Associates Degree in General Studies

2006-2009 Owens Community College Northwood, OH

• General Studies

Skills Microsoft Office Applications, 60 WPM, Multi-line phone systems, Customer Service Skills,

Accounting/Tax applications, Organizational Skills and Appointment Scheduling

References References are available on request.

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