Customer Service Medical
Resume:
Sydney Jimenez
San Jose, CA 95131
Cell 408-***-****
ablnul@r.postjobfree.com
Objective: To obtain a position as a Medical Biller / Coder / Office
Specialist where my skills and specialized training will be effectively
utilized to provide quality healthcare administration.
Certifications
HIPAA Certificate - 2006 Certified
Billing Specialty Skills
MEDISOFT Billing Software Medical Reception
Diagnostic & Procedural Coding Medicare / Medi-Cal / HMO's / PPO's
Medical Law & Ethics HIPAA Regulations
Administrative Skills
Medical Correspondence Windows XP
Computers/Typing 80 wpm
Computerized Appointment Scheduling QuickBooks Pro
Collections
Microsoft Outlook Medical Records Management
Oral Communication Insurance Follow-up
Microsoft Word
Medical Terminology Pharmacology Terminology
Bilingual English / Tagalog
Employment History
11/08- Present Lavante
San Jose, CA
Vendor Finance Specialist - AP recovery audit (profit recovery), vendor
file management, make outbound phone calls, e-mails and request statements
to be analyzed and processed, document all calls in detail into company's
system of record, prioritized work in balance with call queue preset
activities, Liaison information between various business units and clients
within the organization, and maintain production standards around activity
levels and data quality
08/09- 05-10 Coach
Milpitas, CA
(Part time) Cashier/Sales Associates - Customer service, assist customers
with handbags and accessories, re-filled on handbags and accessories,
inventory, cashiered, closing shift.
01/07- 10/08 Superior- Fly Clear- San Jose Airport
San Jose, CA
Customer Service/Sales Representative - Customer services, operate kiosks,
organize paper works, train new employees, and inform customers about the
benefits of the program and assist them in enrolling into the program
11/06-02/07 Rose Garden Flowers and Gift shop
Santa Clara, CA
(Part-Time) Cashier/ Customer Service/ Receptionist - Customer service,
filed and entered billing data into computer, answered phone, managed and
answered customer emails, and processed department bills
09/06-10/06 NMCI Medical Clinic Santa
Clara, CA
Internship - Filed charts, computer billing data entry, completed health
care claim forms, utilized ICD-9, CPT, and HCPC coding, completed
superbill/daysheet, posted mail, liens, appeals, and resubmitted claims
11/04-08/06 Lollicup Coffee and Tea
San Jose, CA
Assistant Manager / Cashier / Drink Prep - Trained new employees, prepared
and served drinks, prepared and served food, provided customer service,
reconciled receipts and register at the end of the day, and shift
supervisor
06/02-06/04 Extreme Tint & Polish Santa
Clara, CA
Administrative Assistant - Managed inventory, purchase orders, billed
customers, handled phone system, and scheduled appointments
Education
02/06-10/06 Institute for Business & Technology
Santa Clara, CA
Diploma - Medical Biller / Coder / Office Specialist- GPA 3.86
09/01-06/05 Adrian Wilcox High School Santa
Clara, CA
Diploma - General Education
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