Customer Service Administrative Assistant

Claire J. Evans

***** ******* ** * Baker, LA **714 * 225-***-**** * ablnqv@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

I am a Professional leader with exceptional problem skills, driven to succeed with strong interpersonal

negotiation skills and adept at managing all phases of project life cycle, from assessment through

implementation. Skilled at utilizing data management tools to optimize sales, marketing, organizational,

planning skills and great customer service skills.

CORE COMPETENCIES

Program & Project Management Process Reengineering Change Management

Business Case Development Medical Coding & Billing Human Resource Manager

Strategic Planning Customer Service Risk Management Scheduling

Collection Claim Filing Invoicing Marketing AP Receivable AP Payable

PROFESSIONAL EXPERIENCE

PATHOLOGY GROUP OF LOUISIANA July 2008 to Nov 2008

Medical Billing/Receptionist

Greeted patients took insurance information and processed the claims as well as manage the

accounts and set appointments, filing and all front office duties.

HEALTH CARE OPTIONS Jan 2007 to Nov 2007

Clinical Processing/Billing Clerk

Entry of medical histories and diagnoses of patient. Medical billing and coding of patients charts.

Scheduling appointments for nurses, aides, and therapist visits.

LOUISIANA IT SPECIALIST July 2004 to Nov 2005

Executive Assistant to CEO/ Administrative Assistant

Human Resource Manager-Recruitment, benefits, payroll, company policies, employment

relations. Construction of proposals, reports, invoicing. Implemented marketing business

strategies. Managed and Implemented Call Center Services: 800 lines, training, prepared

dialogs, planned developed and led complex projects from inception through completion

delivered on time and within budget.

NEW MILLENNIUM RESEARCH INC. May 1999 to Dec 2003

Executive Assistant to CEO/Administrative Assistant

Schedule flights and hotel accommodations and arranged demonstrations of inventions for clients.

Specialized in management consultancy for client’s invention, identify client’s requirements and

implementing impact solutions. Gathered data to validate authenticity of invention.

EDUCATION

NICHOLLS STATE UNIVERSITY HINDS COMMUNITY

COLLEGE

Computer Science 1989-1992 Radiology Technology 1994

Med Vance

Medical Billing and Coding present

TECHNICAL SKILLS

MS OFFICE, ACCESS, POWERPOINT, SPREADSHEETS, OUTLOOK, EXCEL, WORD, LOTUS,

LEWIS, MEDISOFT, VISTA, WINDOWS

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