Jyothi Reddy Email:

ablnq3@r.postjobfree.com

Test Engineer Ph no: 859-***-****

* ***** ** ********** ** QA Testing side using Quality Center, Load Runner,

Win Runner, Rational ClearQuest Web, QTP, Oracle 8i/9i/10g and Java. Well

experienced in Manual, Automated Testing, and implementing different

testing methods including White Box, Black Box and Back End testing.

Industry experience includes Insurance (Medicare and Medicaid programs

etc), Finance, Banking, Telecommunications, Medical/Pharmaceutical, and HR

Information Systems.

Summary of Experience:

. Experienced in analyzing Business Requirement Specifications (BRS),

Functional Requirement Specifications (FRS) and System Design

Specifications (SDS).

. Extensive experience in Functional testing, Regression testing, GUI

testing, Back-end testing using SQL, Unit testing, Integration testing,

Browser Compatibility testing, Black Box Testing, White Box Testing,

System Testing and Build Verification Testing.

. Extensively used Test Director/Quality Center to write Test cases, Test

plans, Execution and for Bug tracking purpose. Also used Change synergy

for bug tracking purpose.

. Proficient experience in Manual and Automated Testing of GUI and

functional aspects of the Client-Server and Web based Applications on

multiple levels of SDLC.

. Extensively used Load Runner for Performance and Load Testing. The

Avg.CPU usage, Response Time and TPS are analyzed for each scenario.

. Excellent understanding of Software Development Life Cycle process which

includes Designing, Developing and Testing and Implementation. Followed

AGILE and SCRUM methodology.

. Experienced in Database Applications of RDBMS in Oracle

8i/9i/10g, SQL Server, MS-Access and DB2 and Experienced in Mainframe

testing.

. Strong Back-End Database (Oracle, SQL Server) testing skills using SQL &

Toad.

. Experienced in testing 508 compliances

. Performed Testing Life Cycle (TLC) during the various phases of the

application. Involved in converting manual test cases into automated

scripts using TSL on Mercury Win runner.

. Experienced in Quick Test Pro & execute test scripts.

. Extensively used Web Servers like Web Logic, Apache and Web Sphere.

. Strong skills in UNIX shell scripting, Java Scripting, .NET, HTML and

XML.

. Performed troubleshooting of the problems originating in the production

environment and resolved the production problems. Exposure to all

aspects of Software development, Troubleshooting, Testing, Maintenance

and Production Support.

. Calculated LOEs for new projects, Involved in project implementation

phases, closely monitored and interacted with clients production

testing.

. Experienced in UAT support & participated in IA walkthroughs. Setup

meeting makers & opened conference bridges for testing status calls for

users, team & management purpose.

. High proficiency in Scheduling and Managing resources and activities in

QA Teams.

. Setup & maintain QA Test Lab hardware and software. Helped new team

members to understand the Business requirements & system flow.

. Versatile team player with good communication & problem solving skills

with all management levels. Good rapport with managers, leads, team

members and works independently as well as in a team.

Education & Personal Background:

. Bachelor Degree in commerce and computer science from Kakatiya

University, India.

. Diploma in Computer Applications, APTECH, Banglore, India

. Hardworking and adaptable with excellent communication skills.

. Time- management skills, decisiveness, commitment, highly motivated and

self driven.

Technical Skills:

Operating Systems HP, AIX & SUN Solaris Unix, Windows 95/NT/2000/XP &

MS-DOS

Testing Tools: Test Director/Quality Center, IBM Rational

ClearQuest Web, Win Runner, Load Runner,

Quick Test Pro & Change Synergy.

WEB & XML HTML, CSS & Java Script1.x, XML, XML Spy, XSLT/FO,

Technologies AJAX, JavaScript Framework(DOJO, JQuery ),XPath &

XML Beans,PHP

Application Servers Websphere 5.x/6.0, JBoss 4.2.X GA,IntelliJ

7.0.3,Weblogic 7.0/8.x & Apache Tomcat 3.0/4.0/5.x

Languages SQL, PL/SQL, C/C++, Java, Java Script, .Net, SQL,

PL/SQL, XML & HTML

Databases/RDBMS Oracle 8/9i, SQL Server 2000/2005, DB2 & MS-Access

Utilities TOAD,SQL server management Studio, Test Director,

Change Synergy, clear quest,

Experience:

Eli Lilly - Indianapolis, IN

June 2010 - till the date

Test Analyst

Lilly is 10th largest pharmaceutical company in the world which is

developing innovative medicines at lower costs. LSS web application is

under GPS (Global Patient Safety), that is responsible for the detection,

assessment, understanding, and prevention of adverse events or any other

product-related problems.

LSS Web Application:

. Allow for the entry of adverse event information into a safety database.

. Provide ability to query the safety database.

. Generate different types of reports from the safety database which enable

safety surveillance and analysis of the adverse event information.

. Enables adverse event reconciliation between medical and safety

databases.

Responsibilities:

. Involved in Initial test walkthroughs (IA's) for business requirements &

test plans.

. Performed Testing Life Cycle during the various phases of the

application.

. Written and modified Test cases/Test plans using Quality Center, Excel

Spreadsheet & MS Word.

. Performed Oracle back-end testing extensively using SQL & TOAD, wrote and

executed SQL Quires against Oracle database testing. Used UNIX to check

the logs and flow of the data.

. Extensively used Quality Center to open, close Bugs and for Bug tracking

purpose.

. Used Quality Center for load requirements, test cases and test plans,executions & status of test case Reporting. Performed Manual Testing to

check the flow of the application.

. Performed as a point of contact for all UAT Support Issues during

execution & Facilitate daily UAT status calls to Business POCs during

Planning & execution.

. Reviewed issues prior to defect being entered, attend defect bridges to

provide SME knowledge.

. Created/Reviewed daily Status/defect reports drive UAT teams to work

tickets, and sit in User lab to help with questions, issues and defect

resolutions.

. Maintained test team in development of test cases/test plans & execution

in Quality Center.

. Communicated with the Outages, Billing Status & logical Date changes in

shared environment.

. Identified bugs, interacting with QA team leader and developers to

resolve the issues.

. Followed AGILE methodology.

Environment: Oracle 9i/10g, SQL, TOAD, Java, J2EE, Sun Salaries UNIX,

Quality Center, QTP, Change Synergy,, XML Spy,Web Sphere, portals &

Windows XP Pro.

Coventry Health Care - Glen Allen, VA

July 2009 -Jan 2010

Systems Analyst/Tester

Coventry Health Care ensures that every person and organization they serve

received the greatest possible value for their health care investment. It

does this by bringing together members, employers, and providers, making

available the best possible information, and together devising solutions

that help people enjoy optimal health .It provides a full range of

products and services, including group and individual health insurance,

Medicare and Medicaid programs, and coverage for specialty services such as

workers' compensation.

Responsibilities:

. Involved in Initial test walkthroughs (IA's) for business requirements &

test plans.

. Played the Primary ITA role, Executioner, Gathered Business & Functional

requirements.

. Performed Testing Life Cycle during the various phases of the

application.

. Written and modified Test cases/Test plans using Test Director/ Quality

Center, Excel Spreadsheet & MS Word.

. Performed Oracle back-end testing extensively using SQL & TOAD, wrote and

executed SQL Quires against Oracle database testing. Used UNIX to check

the logs and flow of the data.

. Extensively used Quality Center & Change Synergy to open, close Bugs and

for Bug tracking purpose.

. Used Quality Center for load requirements, test cases and test plans,executions & status of test case Reporting. Performed Manual Testing to

check the flow of the application.

. Performed as a point of contact for all UAT Support Issues during

execution & Facilitate daily UAT status calls to Business POCs during

Planning & execution.

. Reviewed issues prior to defect being entered, attend defect bridges to

provide SME knowledge.

. Created/Reviewed daily Status/defect reports drive UAT teams to work

tickets, and sit in User lab to help with questions, issues and defect

resolutions.

. Lead test team in creation and execution of manual and automated test

cases using Load runner and SQL.

. Maintained test team in development of test cases/test plans & execution

in Quality Center.

. Communicated with the Outages, Billing Status & logical Date changes in

shared environment.

. Participated in on call and gave 24/7 support when application

modification occurs.

. Conducted conference bridge calls with Business persons and team members

regarding Functional Prioritization of the Functional requirements & for

issues.

. Setup meeting makers, opened conference bridges for daily testing status

calls, prepared Executive reports and sent the report to entire team

include leads, mangers & project related UAT support clients. Managed,

supported & took daily status from Off-shore team.

. Identified bugs, interacting with QA team leader and developers to

resolve the issues.

. Helped new team members to understand the Business requirements & system

flow of the application.

. Followed AGILE and SCRUM methodology.

. Maintained good rapport with Managers, Leads, Business POCs and UAT Team

and team members and works independently as well as in a team.

Environment: Oracle 9i/10g, SQL, TOAD, Java, J2EE, Sun Salaries UNIX,

Quality Center, QTP, Change Synergy,, XML Spy,Web Sphere, portals &

Windows XP Pro.

Qwest Communications - Denver, CO Sep 2008 - June

2009

Systems Analyst/Tester

Qwest is a leading telecommunication service provider and provides services

in both wired and mobile telecommunication. Worked as web-based application

and accessed by potential customers. Customer has to register with

Qwest.com using with a UserID and Password. A secure site processed the

login information. Billing, new features, company information, minutes used

and payment information was provided to each customer.

Responsibilities:

. Written and modified Test cases/Test Plans using Excel Spreadsheet & MS

Word. Performed Manual Testing to check the flow of the application

. Performed back-end testing extensively using SQL & TOAD. Wrote and

Executed SQL Quires for Oracle database testing. Extensively Used Dame

Ware for remote control connectivity

. Ability to troubleshoot an issue, either development or in testing

environment. Involved in Functional, Regression and User Acceptance

Testing

. Tracked defects and change requests were submitted using Change Synergy &

Bug Zilla

. Identifying bugs and interacting with QA team leader and developers to

resolve the issues of on bugs.

. Monitored Change Synergy & Bug Zilla to close the bugs/cases as and when

developers fixed the bugs, communicate Testing Status to the management

and to the test team.

. Involved in project implementation phases, closely monitored and

interacted with clients production testing. Participated in Installation

when new release of application occurs.

. Experienced in testing 508 compliances

. Followed SCRUM methodology.

. Helped new team members to understand the Business requirements & system

flow.

Environment: Oracle8i/9i, SQL, TOAD, Change Synergy, XML Spy, Dame Ware,

Bug Zilla, Java4.0, C++, WebLogic, HP-Unix & Windows 2000

Comerica Bank - Detroit, MI

Date: Jun 2006 - July 2008

Systems Analyst/Tester

The System is a web-based application, which deals with tracking and

research of a particular Fraud check. The system deals with the 'positive

pay' and 'image positive pay' methodology of fraud check. The system deals

with re-imbursement of money due to fraud checks by tracing the details in

a fraud case.

Responsibilities:

. Preparation of Test Plan and Planning Test Schedules.

. Analyzed the Business analysis document for testing the application, as

well as preparation and execution of Test Cases according to the business

analysis document specifications.

. Used Test Director to prepare Test Cases with the complete description of

requirements.

. Uploaded manual test cases into Test Director for automation, Reported

and managed defects using Test Director 7.0, and interacted with the

developers to resolve technical issues.

. Designed Scenarios for test execution to ensure performance meets or

exceeds previous performance benchmarks using Load Runner. Executed

performance and load testing using Load Runner

. Designed, Developed & Run Test Scripts for Automation testing using Win

Runner.

. Reduced testing time by automating repetitive tasks with using Win

Runner.

. Performed back-end testing extensively using SQL. Wrote and Executed SQL

Quires for Oracle database testing. Ability to troubleshoot an issue,

either development or in testing environment.

. Tested and created reports using with SQL Quires as per client

requirements.

. Performed Maintenance, Production and User support.

. Helped new team members to understand the Business requirements & system

flow.

Environment: TestDirector7.0, WinRunner7.0, Load Runner7.0, Change Synergy,

Java, JSP, Web logic, JavaScript, XML, HTML, HP-Unix, Oracle 8i, TOAD, SQL,

PL/SQL, Windows2000.

Sparsh Communications Ltd. - India

April 2003 - December 2005

QA Engineer/Analyst

This System is an E-Business Integration Application, which involves user-

interface, application, data, and inter business integration of the

Distribution Channel. The system helps the dealer to place the order on the

web and automatically checks with the warehouse application. The system

then generates the order and updates the ERP and informs the dealer the

order status and tracking number that is generated by the system. The

dealer finds the status of the order up to shipping information that is

been updated by the warehouse application.

Responsibilities:

. Developed test plans, test cases and test approach documents.

. Created test cases and test procedures based on Functional Requirements.

. Performed GUI Test, System test, User Acceptance Test (UAT) and

Performance test.

. Involved in Integration and Regression testing using Win Runner.

. Created test scripts using both recording and programming. While

recording test we inserted checkpoints like GUI, Bitmap,

Database, and Synchronization Checkpoints where you want to check the

behavior of the application being tested. Performed Black Box and White

Box testing.

. Designed, Developed & Run Test Scripts for Automation testing using Win

Runner.

. Upload Manual test scripts into Test Director for automation.

. Defects were Tracked, Reviewed, Analyzed and Compared using Test

Director.

. Performed Backend Testing by executing SQL Queries.

Environment: Test Director, Win Runner, Rational Clear Quest, Java, J2EE,

JSP, C, XML, Oracle8i, SQL, PL/SQL, Web Logic Server, Windows 95/NT and HP-

Unix.

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