High School Training

OLIVIA COBB

* ******** **

PHENIX CITY, AL *****

Mobile: 804-***-****

Evening Phone: 334-***-****

Email: *******@*******.***

OBJECTIVE To seek employment and professional growth with a

company that can utilize my experience as a human

resource/data entry specialist.

WORK EXPERIENCE U.S. Army 02/1987 02/2009

12/2009 Present

BAE Systems

Ft. Benning, GA

Office Manager

Coordinates collection and preparation of operating reports, such as budget expenditures, and

statistical records of performance data. Manage and maintain internal and external contact list.

Prepares in final form all types of documentation and forms incident office management; reviews all

documents for format and typographical procedural instructions, and checks to ensure presence of

necessary enclosures. Copy documents, using office duplicating equipment. May use telecopy to

receive or transmit material. Sort and file records, mail, forms, and other documents according to

established filing procedures. Performs other administrative duties as needed.

Inputs and extracts information from electronic systems using a variety of computer software

packages with multiple capabilities; utilized office automation hardware such as electronic typewriter

and personal microcomputer with wide area networks connections and peripheral electronic

equipment to include laser printers, optical scanner, modem and mouse. Uses electronic mail system

communications, word processing, data base management, and graphics. Order supplies and forms

for operation. Answer telephones, recording and forwarding messages to appropriate employees.

Edits and composes letters and reports, reviews correspondence for proper format, conformance and

procedural instructions, grammar, typographical accuracy, and necessary attachments. Maintains

suspense on reports and correspondence; have strong organizational skills, highly motivated,

displays good professional oral practices, excellent oral/written communication skills and ability to

handle multiple assignments.

Dept of Veterans Affairs, Atlanta VA Regional Office 2/2009 4/2009

Decatur, GA

Veterans Claims Examiner

Examined complex issues for eligibility and entitlement of veterans and their dependents to education

benefits. Provided analyses of education program issues to veterans, dependents, school officials

and other interested parties relative to their rights and benefits.

Adjudicated all awards including especially complex issues in the following areas: accrued benefits,

concurrent enrollments, program change determinations, delimiting date adjustments, flight training,

independent study, incarcerated claimants, employee claimants, removal of unsatisfactory progress,

etc. Examined evidence for payment in the following special areas: Chapters 30 and 32 death

refunds; special Restorative Training; education loans.

Army

9/2001 2/2009

Ft. Benning, GA

Career Counselor (Retention)

Senior advisor to the Managing Director and three Program Directors on the U.S. Army’s Retention

Program; provided current information about personnel programs and procedures to employees and

administrators; assisted assigned personnel and their families with pay and benefit issues; was

responsible for the formulation, organization and execution of the Army’s Retention Programs

consisting of over 30,000 employees; was responsible for the training and professionalism of 18 other

subordinate retention advisors. Established and maintained relationships with hiring managers to stay

abreast of current and future hiring and career needs; interviewed applicants to obtain information on

work history, training, education, and job skills; advised managers and employees on staffing policies

and procedures.

Army 12/1997 8/2001

Tallahassee, FL

Corporate Recruiter (Army Recruiter)

Performed searches for qualified candidates according to relevant job criteria, using computer

databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee

referrals; Interviewed applicants to obtain information on work history, training, education, and job

skills; screened and referred applicants to hiring personnel in the organization, making hiring

recommendations when appropriate. Contacted applicants to inform them of employment

possibilities, consideration, and selection. Informed potential applicants about facilities, operations,

benefits, and career opportunities in organizations. Arranged for interviews and provided travel

arrangements as necessary.

EDUCATION Troy University

Troy, AL

Bachelor’s Degree – 7/2010

207 Semester Hours

Major: Resource & Technology Management

Minor: Military Science

GPA: 3.404

Central Texas College

Killeen, TX

Associate Degree 8/2004

64 Semester Hours

Major: General Studies

Haywood High School

Brownsville, TN

High School Diploma 5/1986

JOB RELATED TRAINING Clearance Secret

Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook); Windows XP and Vista

Typing speed: 55 words per minute

Awards:

ADDITIONAL INFORMATION Meritorious Service Medal 02/2009

The Bronze Star Medal 06/2008

The Army Commendation Medal 10/2007

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