Patricia Naudia Miller

**** *. ******** **.

Seattle WA, 98118

(206) 383 – 0538

Highlights of qualifications

Excellent coordinating skills, with ability to multi-task and take initiative

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Highly organized, productive, and energetic, while maintaining positive

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attitude

Ability to manage simultaneous projects and meet deadlines under pressure

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Superb internal and external customer service skills with attention to detail

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Effective in facilitating communication between management and project

•

teams

Relevant Experience & Skills

Receptionist Beauty Express Salon

• Greeted and completed established check-in procedures for clients on a daily basis, using

both manual and computerized methods

• Facilitated guest departure on a daily basis

• Regularly calculated and verified till, including receipts, and other forms of credit using

accurate, proper cash handling methods and established procedures in order to present the

clients with timely and precise charges upon check-out and maintain accurate salon records

• Courteously answered inquiries and accepted appointments, both in person and by telephone,

by accurately communicating salon rates and information and by using suggestive selling

techniques to sell salon services, and products.

• Maintained good customer relations by keeping abreast of all in-house and area promotions,

in order to answer questions and concerns with timely and knowledgeable responses, in

person and on telephone.

• Maintained a friendly, cheerful and courteous demeanor at all times.

• Performed other duties as assigned, requested or deemed necessary by management.

• Operating and maintaining basic office equipment

• Sorting and distributing incoming, and outgoing materials

• Experienced in overflow work such as Word processing, data entry, filing and Internet

research.

Technical Skills

Experience with Microsoft Word, Excel, PowerPoint, Outlook,

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Dreamweaver, and Internet Explorer.

Key at 65+ WPM

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Education/Achievement

High School Diploma, Ballard High School

Above and Beyond Volunteer Award, Ballard High School

Volunteer Youth Appreciation Award, Seattle Parks and

Recreation

Contact this candidate