Customer Service Marketing

Allison Smith

616-***-**** ? ********@*********.***

**** *. *** ***** **. NE

Rockford, MI 49341

EDUCATION

Northwood University - Midland MI

Bachelor of Business Administration

Dual Major: Advertising and Marketing/Management GPA: 3.6/4.0

Minor: International Business

Cum Lade

Scholarships: Entrepreneur Scholarship; Private Donor Scholarship,

DECA Scholarship

EXPERIENCE

Re/Max Welland Reality Ltd. Brokerage - Welland ON

Marketing Intern 05/2009-08/2009

Created weekly newspaper advertisements about a variety of properties

Photographed and created flyers to highlight attributes of specific

properties

Utilized strong interpersonal skills when interact with clients and

other agents

MVP Athletic Club - Rockford MI

Life Guard/Swim Instructor 07/2007-05/2009, 05/2010-PRESENT

Promotion of swim lessons and other club programs

Emphasis on customer service and effective communication

Enforce pool and facility rules to ensure the safety of patrons

Timberwolf Learning Resource Center-Midland MI

Student Tutor 09/2009-05/2010

Tutor fellow students in a variety of subjects offered at Northwood

University

Leader of 2 advanced level study groups- Statistics & Economics of

Public Policy

Northwood University Pool - Midland MI

Life Guard 09/2006- 05/2010

Monitor pool area, managing up to 25 guests at one time

Enforce pool and facility rules to guests, ensuring their safety at

all times

ACTIVITIES

Northwood University Women's Tennis Team 08/2006-Present

NCAA Academic All-American (2009,2008,2007,2006)

GLIAC Champions (2009,2008,2007,2006)

NCAA Nationals (2010,2009,2008,2007)

Dow Corning Tennis Classic (2009,2008,2007)

Northwood Student Auto Show (2008)

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